Digital Program Manager

San Francisco, CA
Job Terms:
Start date:
Posted By:
Mali Gupta

Job Description:

We are seeking Program Managers who can drive critical product initiatives, both globally and regionally, in a complex, matrixed environment, knows how to handle working with a diverse cross-function team including development, operations, sales, marketing, finance, risk, and legal. The ideal candidate will be self-directed, a structured thinker, a creative problem solver with experience in agile product development or delivery. Candidate must be able to build networks and foster relationships across the organization.


Specific Responsibilities:

- Work with product leaders to structure and manage integrated, multi-track projects and/or work streams that meet the business intent

- Is the connective tissue for the program defining, planning, orchestrating, and delivering a given initiative often involving multiple internal and external constituents and matrix partners

- Responsible for early identification of issues, communicating status, tracking and resolving them in a timely manner

- Dives into risks, issues, and roadblocks helping teams through problem-solving to identify the resolution path forward

- Serves as a subject matter expert in routinely briefing key stakeholders

- Defines and tracks project and/or work stream milestones while developing, maintaining, and reporting on delivery progress



- A Bachelor’s of Science degree and 8 years of experience managing product, product development, projects in a matrix organization is required

- Experience in working unstructured environment with evolving process and structure and a matrix organization is desired

- Experience in payments is a plus.

- Exemplary core project management skills while also being extremely comfortable with ambiguity

- Must have a "Can do" attitude and does not hesitate to do what it takes to garner support in order to move a program forward

- Solid influencing and presentation skills and able to communicate at all levels with clarity and precision, both written and verbally

- Excellent problem-solver and critical-thinker with the ability to identify and remove barriers and enable teams to complete their objectives

- Pro-active and effective at leading cross-functional teams

- Willing to challenge the status quo to get things done

- Team player possessing a strong drive to add value to the business direction.


8+yrs experience of business program/project mgmt /

*Must have at least 2 of 4 of each qualifications*

1. Payment product market launches experience 2

. Experience at a large tech firm (ex. Google, Amazon, Facebook)

3. Expertise in Digital Products and Solutions 4. Big 3 consulting firm experience


Client Description:

This Fortune 500 fintech pioneer headquartered in the San Francisco Bay Area has been an industry disruptor since day-one. Whether introducing consumers to credit cards, it's gold-standard ecommerce solutions for businesses or biometric purchase authentication tools, this industrial giant defines bleeding-edge of finance technology. To keep pace with year-over-year growth, this industry leader is continually on the lookout for experts in design, technology, and operations. Special Bay Area benefits include commuter access to free luxury shuttle service.