Community Manager, Central Design Programs

Menlo Park, CA
Job Terms:
Start date:
Posted By:
Ryan Stipes

Job Description:


  • Help develop and manage a social media publishing strategy across communication channels, to further grow The Company's Design's, distinct channel audiences, and attract new talent
  • Create original and repurposed content—both copywriting and visual design—for project's social media channels that is strategically aligned with editorial priorities, recruiting goals, and the broader company mission and values
  • Manage day-to-day operations and track daily performance metrics across all social channels
  • Monitor and moderate global community engagement across all social channels, especially with a human-centered lens—exercising sound judgment to like and comment; remove spam; monitor hashtags; respond to DMs as needed, among other activities
  • Develop analytics reports and communicate progress to key stakeholders
  • Understand each channel's unique audience and drive audience growth and engagement through original content and cross-promotion with other company-owned channels
  • Develop and uphold benchmarks for growth and engagement for social channels
  • Partner with cross-functional stakeholders from Design, Recruiting, and Communications teams to ensure content aligns to key narratives and brand and editorial priorities
  • Identify and address opportunities for systems and process improvements
  • Manage an updated set of copy and style guidelines across channels, and maintain a regular review process with key stakeholders
  • Maintain a leading-edge understanding of what matters most to the global design community to help inform publishing strategy
  • Stay up-to-date on the social media landscape and identify opportunities with existing and new platforms
  • Update standards, guidelines, and reference materials, as needed


  • Minimum of 6+ years of professional experience in community management or social media strategy role within an editorial, marketing or public relations capacity
  • Proficiency with social media channels 
  • Highly experienced storyteller who can craft stories about complex topics in a simple, compelling way through text and multimedia
  • Proven ability to write, edit and simplify abstract concepts for a diverse, global audience and adapt content to reach target audiences across distinct social channels
  • Experience developing creative multimedia content, including but not limited to photography, video, and illustration
  • Proficiency with native and third party analytics tools is critical
  • Proven ability to drive audience growth and engagement through creative and measurably successful social media campaigns
  • Experience collaborating in a creative environment with artists, producers, writers, photographers, designers, and other cross-functional partners
  • Experience working successfully in fast-paced environment that requires independent time management, task prioritization, flexibility, and keen ability to identify problems and proactively work towards solutions in highly organized manner
  • Excellent communication and organization skills
  • Demonstrated ability to manage projects from start to finish, improvise and shift strategy and operate with ambiguity
  • Positive attitude, eagerness to learn, and highly dependable
  • Experience working within a global company and with global audiences
  • Previous experience working in design-related field


  • Bachelors degree required

Client Description:

This TOP social media company, headquartered in Menlo Park, CA, was built to help people connect and share. Over the last decade their tools have played a critical part in changing how people around the world communicate. With over two billion people using the service and more than fifty offices around the globe, a career at this company offers countless ways to make an impact in a fast growing organization.

Working here, you’ll:

  • Be part of their mission of community building
  • Work on the most visible apps and services in the social media industry  
  • Work in an Agile environment, in constant iteration and problem solving mode
  • Take part in global internal conversations that are happening with stakeholders, wherever they may be located, who are the best at what they do