We are looking for a Usability Researcher, who can design and carry out qualitative and quantitative studies to deeply understand the user experience of our in-development products. The researcher will translate this data into actionable findings that product teams use to improve the product.
-Confidently demonstrates the ability to communicate with product team stakeholders, locally and remotely, and accurately identify critical research questions to be investigated through strong relationship management practices.
-Confidently demonstrates the ability to consider cost, timeline, and philosophy to determine the appropriate research method to apply to an outstanding research question.
-Establishes deadlines associated with analyses, reports, presentations, and projects, and works closely with designated partner to ensure timely and polished delivery of responsibilities.
-General knowledge of, and working experience with, human observational research, experimental design, and questionnaire research.
- Must have participated in major research projects that involved running tests and analyzing data; working in an applied research or product development environment; and, presenting results to critical audiences is a plus.
-Must be able to work quickly and independently.
-Must have excellent interpersonal skills. Ability to communicate with, and persuade, varied audiences and argue for results (both orally and in writing) is a plus.
-A BA/BS in Psychology (cognitive, experimental, or social), HCI/HFE, or experience in Human Factors, or User Research is required.
-An MA/MS or PhD in Psychology, HCI/HFE, HCDE, or related field is preferred.