#144708

UX Researcher - AI / ML

Location:
Vienna, VA 22180
Job Terms:
Temporary
Salary:
$70/hour +
Start date:
04/01/2019
Posted By:
Chelsea Caudill
Date:
03/04/2019

Job Description:

Aquent is seeking a Design Researcher / UX Researcher for a top client in Vienna,  VA. As a User Experience Researcher you will be responsible for scoping and crafting research strategy, conducting research, and delivering actionable insights for a variety of digital banking projects and will be able to demonstrate experience and expertise planning, leading, and executing user research programs. In a nutshell, we want to out-distance the competition and vastly improve any customer tool, application, or web/mobile property we touch. Your role will be focused on both qualitative & quantitative research, presenting to internal & leadership teams and research within digital products. 

For quick apply, email your portfolio to ccaudill@aquent.com 

User Researcher Qualifications:

  • 5+ years of user experience with multifaceted responsibilities. We prefer a mix of web and mobile experience.
  • Qualatative & quantitative research experience  
  • Related experience in another field such as interactive design, information architecture, and/or market research is a plus. 
  • Strong understanding of user interface design practices and principles a must, better still if you can demonstrate experience relating to research.
  • Strong project management, strategic, and negotiating skills are central to the position. 
  • Strong communication, critical thinking, and creative problem-solving skills required. 

User Researcher Responsibilities:    

  • Take a question or a problem and be able to translate it into a testable hypothesis, complete with a specific method and tasks that illuminate the heart of the issue.
  • Be able to quickly understand the needs of our internal clients, especially as they relate to who their users are and what questions they really need to have answered.
  • Develop research strategies and proposals and execute on time and on budget.
  • Provide design recommendations with firm conviction and a gentle touch, while carefully reading people so you’ll always know the right balance of each.
  • Electrify project teams with concise reports and brilliantly prepared presentations under tight deadlines while juggling six balls (and a chain saw) with the other hand.
  • “Synergize” with our exceptional interaction and visual designers to further improve information architecture, site navigation, labels, and other design elements.

Client Description:

This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends - whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.

Our Talent are working with “best-in-class” global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.

Working here:

  • You’ll be pushed to bring thoughtful creative and marketing ideas to the table

  • You’ll be collaborating in an Agile environment to deliver purposeful projects

  • You’ll be working with a global brand - meeting customers where they live by leveraging AI, ML and VR