Digital Content Strategist / Writer

Smithfield, RI or Boston
Job Terms:
Start date:
Posted By:
Mark Gatza

Job Description:

Our large financial services client located in Smithfield RI (or Boston) is seeking a Writer / Digital Content Specialist for a year long contract assignment with potential for extension. This role is full-time and onsite.

The content team is looking for a writer to join their workplace services team who can: 

-Write conversational flows for chatbot, focusing on voice, tone, style, and standards.

-Write about complex financial concepts in an easy-to-understand way. 

-Collaborate with business partners, UX designers, and usability specialists.

-Track progress of chatbot conversations and measure impact.

-Be creative, strategic, and good-humored under tight deadlines.
-Geek out over brand guidelines. 

-Work with legal reviewers to ensure compliance. 


Skills & Knowledge 

Ability to write clearly, simply, conversationally 

Experience with natural language processing (NLP) 

Understanding of chatbot architecture 

Ability to creatively solve problems 

Possesses a learning mindset 

Basic understanding of retirement and health care plans 

Relationship-building skills and confidence to seek answers within teams, business units, and large organizations 

Ability to work independently, quickly, and thoroughly to prioritize and complete tasks under multiple deadlines 

Presentation and communication skills 

Data-driven approach to decision making 

Interest in artificial intelligence and machine learning 


Education & Experience 

· Applicable undergraduate degree 

· Financial services experience preferred 

· 5+ years of writing for digital experiences 

· UX experience

Client Description:

Freelancing long-term with Aquent gets you access to some pretty cool things:

- You're paid weekly

- Subsidized health and dental benefits after your first four weeks of work (averaging at least 20 hrs/wk)

- Access to Fidelity 401(k)

- Access to FSA Program (pre-tax payment toward bus or train passes, etc.)

- Direct deposit for your paycheck

- Access to our Talent Rewards Program (we reward for referrals!)

- Access to free online courses via Aquent's Gymnasium, to help you develop your skills: http://gymnasium.aquent.com/

- Aquent support: your Aquent Agent checks in with you during the course of your contract to make sure you're happy and progressing according to your expectations (we're also there to be looking for new opportunities for you when you're close to wrapping up)


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