Sr. User Researcher (Quant & Qual)

San Francisco, CA
Job Terms:
Start date:
est. 03/15/2019
posted by:
Amy Izzo

Job Description:

AQUENT is seeking a Senior User Researcher for one of our MOST INNOVATIVE fintech clients in San Francisco! This starts out as a 6-month assignment with potential to convert to a perm role.


What you’ll do:

- Take a question or a problem and be able to translate it into a testable hypothesis—complete with a specific method and tasks that illuminate the heart of the issue.

- Be able to quickly understand the needs of our internal clients—especially as they relate to who their users are and what questions they really need to have answered.

- Scope and craft research strategy, conducting research, and delivering actionable insights for a variety of digital projects.

- Develop research strategies and proposals and execute on time and on budget.

- Plan, recruit for, and conduct usability analyses in the usability lab, in the field, or using remote tools

- Collaborating closely with designers, technologists, and product managers and deliver persuasive and compelling findings to executive stakeholders


Qualifications Required:

- 3+ years of experience in user experience research (both quantitative & qualitative research experience needed)

- Experience in a variety of industries and platforms; digital, mobile and product design for example

- Ability to synthesize complex, interdependent, and sometimes competing needs

- Effective communication of research results and recommendations across roles & levels, internal and external to the team

- Awareness and practical understanding of traditional and new research methodologies and recruitment strategies

- Understanding of current technologies and their application and relevance to digital experience design

- Proven understanding of design principles, design planning and the role of insights and research in informing and leading strategy

- Strong communication and interpersonal skills

- Experience with multiple user research methodologies such as Usability Testing, Contextual inquiries, Group Sessions, Participatory Design

- Undergraduate degree in Human Computer Interaction (HCI) or related field required, Masters an advantage