Jr. UX Researcher

Los Angeles, CA
Job Terms:
DOE + Benefitts
Start date:
posted by:
Audra Kemmerling

Job Description:

  • This is for a 6 month temporary assignment with potential to extend
  • Must have proof of eligibility to work in the US as W2 employee, Sponsorship is not available
  • Must have strong backgroung in research "hybrid" Designer / Researchers will not be considered

Our Fortune 500 Media & Entertainment Client is looking to add a Jr. UX Researcher—Formative Research, Insights, and Trends to their project team in El Segundo, CA. 

The Jr. User Experience Researcher will create understanding and empathy around user needs, stated and unstated, for the team including designers as well as for key business partners. They will do so by conducting primary research, exploring the behaviors and motivations of our users through methods like field visits, ethnography, observations, diary studies, and surveys. A successful Jr. User Experience Researcher must have a basic understanding of user research methods and best practices. They are a passionate researcher with uncanny observational and analytical skills and a relentless determination to do what is right for our customers. An ideal candidate must be good at multi-tasking, juggling competing priorities, and organizing their commitments and priorities. 

Work that the Jr. User Experience Researcher will be doing: 
• Conduct qualitative research both online (e.g., dscout) and in the field (e.g., in-homes, immersions, etc.) and provide impactful and actionable insights and opportunities. 
• Conduct secondary research to gain an initial understanding of a particular space as well as to support primary research insights. 
• Synthesize large amounts of data across multiple sources (primary and secondary). 
• Create project deliverables that translate research insights into impactful opportunities. 
• Advocate research findings through written reports and in-person presentations. 

• 2+ year of experience conducting user research 
• A BS or equivalent degree in Human Computer Interaction, Anthropology, Information Design, or a related design or behavioral science discipline 
• Experience turning qualitative research into meaningful insights 
• Experience utilizing qualitative research methods (e.g., ethnographic, observational, on-on-one interviews, contextual inquiries) 
• Communication, presentation, interpersonal and analytical skills 
• Experience conducting secondary research across a variety of reputable resources: industry reports, websites, articles, blogs, or other relevant source 

Desired Skills: 
• Data visualization (e.g., frameworks, diagrams) 
• Ability to quickly share top line insights with the team and stakeholders 
• Comfortable with ambiguity and working on projects that tackle large, broad topics 

Personality Traits: 
• Ability to organize large amounts of qualitative data 
• Self-starter 
• Critical thinker 
• Flexible (able and willing to shift gears as needed) 
• Self-organizer (effectively manage competing priorities) 
• Passionate about their work and for solving problems 
• Eagerness to continually learn, grow and improve

Client Description:

The world loves TV! But the traditional world of video content distribution and consumption is changing dramatically. Our client is leading the way, as a top provider of digital television entertainment services, and backed by one of the world’s largest communication companies, delivering a premium video experience through state-of-the-art technology, and unmatched programming to more than 37 million customers in the U.S. and Latin America.

As a marketer, designer, developer, writer, or manager, if your passion is technology, this is where to look! Our client is innovating ways to bring not only its day-to-day technical products to the consumer, but is also keeping up the way they’re offering them, constantly adapting the standard of their own apps and digital experience. As part of their team, you’d be contributing to that innovation and digital experience, while gaining the experience that comes from working with two major technology brands.