Web Operations Specialist

Sunnyvale, CA
Job Terms:
Start date:
posted by:
Ryan Stipes

Job Description:

- Assist Portal Web Operations Project Manager with day-to-day web portal maintenance and content management for portal 
- Collaborate with content owners to publish content on enterprise partner portal 
- Manage requests submitted via request ticketing system 
- Assist with web page/content modifications, additions and deletions, and implementing approved digital enhancements on website and its platform 
- Creating and editing basic web content using HTML within a CMS 
- Work closely with our web development team in reporting bugs and coming up with new web features as well as maintaining all aspects of web usability, content, and design 
- Testing content and development/feature changes across multiple devices/browsers and providing approval before release to production site


  • Candidates must have Salesforce experience in order to be considered. 
  • Fundamental understanding of HTML/CSS concept 
  • Website management and design skills 
  • Experience with web content management systems, Open Text, Adobe Experience Manager (AEM), Jive content admin a plus
  • Experience using G Suite applications, Google Drive, etc.


  • Able to handle day-to-day maintenance tasks on multiple projects simultaneously
  • 2-5 years of web development/ production experience, preferably on a large, consumer-facing, e-commerce website 
  • Fast, independent learner able to master new skills quickly 
  • Excellent organization and time management skills
  • Strong written and verbal communication skills 
  • Proven ability to drive projects to completion with good decision-making 
  • Ability to work well under pressure and meet short deadlines