Job Description – Technical Instructional Designer
Works with Managers and other trainers to identify specific business needs and to propose training solutions. Assess the needs of target audiences. Designs, develops, writes and maintains course materials (i.e. slides, handouts, courseware, lab instructions, lab solutions) for courses that emphasize the tasks necessary to perform duties. Works closely with the training manager to define and disseminate best practices for the trainer's area of expertise in both classroom training and online forums. Has experience working with subject matter experts (SMEs) and external technical trainers to present or incorporate their expertise into various types of training. Has experience researching technology related information. Maintains awareness of external seminars and training plus literature on available programs.
Skills: 3-5 years’ work-related experience required. Experience in instructional design, including needs, learner, context, and task analyses. Experience in developing learning-centered, performance-based learning programs for many different audiences in different environments. Broad experience developing learning programs for classroom and e-learning delivery. Extensive experience in technical communications (writing and editing). Experience working with clients, subject matter experts, and development team members to create learning programs that fit client needs. MS Office experience required. May require experience in multimedia tools to create e-learning solutions. Strong customer service orientation required. Strong knowledge of instructional design methodologies preferred. Bachelor's degree in related field is helpful with some Instructional Design experience. Technical Writing experience is not of equivalent value.
Will be working on 1-3 projects at a time. eLearning projects (procedures, training on tools, how to do certain function, level 100-300 difficulty). Will be working within a project plan. Working with specialists in each project. Meetings on design plan. Working on different portions, voice overs, and Microsoft Teams calls with subject matter experts. Content review with expert. Sponsor will schedule meetings for person in the role. They will set up their own cadence with other FTE’s. Working with internal stakeholders only (but some will be sitting in other states/countries).
Tools: Articulate and Adobe Creative Cloud are standard tools. Creating design documents and storyboards for eLearning. It helps to know HTML as well. Familiarity with SUCCESSFACTORS (LMS) is a plus.
Work Environment: Will need to be onsite for some training, but they are able to work remotely right away. NEED TO BE LOCAL. Occasional onsite work must be coordinated with the team; will not have an assigned seat.
Need to have minimum 5 years of experience in technical ID work.
Degrees/certs: BA desired
of check points that they will have. They will be working with subject matter experts and trainers, they need to be touching in with their SME on a frequent basis. They submit a report on when/where they are at in the project.
Top 3 must-have hard skills
1 Very good with Articulate or Storyline (version 2 or 3) – can’t have ramp time on this.
2 Proficient use of Adobe Creative Cloud, particularly Premier Pro and Audition.
3 Need to have minimum 5 years of experience
• Years of experience required
• Degrees or certifications required
• Best vs. average
• Performance indicators Experience: minimum 5 years of experience.
Degrees/certs: BA would be great (doesn’t have to be in education or instructional design). Membership of elearning guild is a real plus.
Disqualifiers: resume that is cluttered or hard to read or too esoteric.
Best: Data center for manufacturing companies. Writing training for people who stand up and do their job. Writing for machinist at Boeing is a great example. Training in military.
PI: On time, Milestone/completion dates. NEEDS THEM TO BE ONTIME. And then overall quality. Following templates, everything functions.
• Top 3 must-have hard skills
• Level of experience with each
• Stack-ranked by importance 1 Articulate 360 – storyline 3 – Can’t have ramp time on this
2 Proficient use of Adobe creative cloud. Premier pro
3 Minimum 5 years of experience