Content Evaluation Specialist

Charleston, SC
Job Terms:
Start date:
posted by:
Phil Lewis

Job Description:

The Quality Assurance Associate will quickly analyze print book file quality and make decisions based on specifications and instructions. The QA associate is responsible for final file quality and should be able to accurately determine whether something passes or fails according to specifications, have strong attention to detail, and the ability to adapt to updated instructions. The candidate should be professional, work autonomously, navigate effectively through a decision-driven workflow, and be able to track data through Excel.

Primary Objectives:
Perform quick, visual reviews of print book files based on specifications and training
Perform repetitive tasks that will require the individual to make judgment-based decisions based on guidelines provided in the standard operating procedures (SOPs)
Compare each task against specifications outlined in SOPs
Within general workflow guidelines, work autonomously to meet targets and timelines
Perform tasks using fair judgment in understanding instructions provided by the Subject Matter Experts, managers, or SOPs
Effectively communicate questions to Quality Assurance Specialists and Quality Assurance Leads
Record data based on daily work using Excel

Required Skills:
Functioning knowledge of Microsoft systems including: Word, Excel
Fluent English language skills (spoken and written)
Ability to meet deadlines in a fast-paced work environment driven by software systems and processes
Ability to troubleshoot and make visual quick decisions based on training
Ability to work weekends

Preferred Skills:
Knowledge/experience in publishing industry would be preferred
Experience in quality assurance
Experience in tracking data
Fluent in second language, in addition to fluent English (spoken and written)
Aptitude to quickly learn new systems and software
Ability to multi-task and prioritize, with strong organizational and follow-up skills

Client Description:

Our client is world-renowned e-commerce and cloud computing company considered by many to be the world’s most customer-centric organization. Based in Seattle, our client is known for having small, agile, and innovative teams made up of members who think big, are always curious, and have a strong bias for action, and high standards. 

They are an equal opportunity employer that prioritizes diversity, and equality, and encourages all employees to bring their authentic, original, and best selves to work each and every day. Their top priority is understanding how their customer is evolving and they remain diligent in providing convenience, affordable products, and unrivaled customer service. 

Many offices are located in the heart of Downtown Seattle/South Lake Union and are well-known for being dog-friendly!