User Researcher

San Francisco, CA
Job Terms:
posted by:
Rob Young

Job Description:

AQUENT is seeking a UX Research Professional who is bilingual in Spanish for an interesting project with one of our COOLEST clients in San Francisco!


We're looking for someone with a Bachelor's degree in HCI, Psychology or other related field and 5 years of User Research experience and with Spanish language fluency to work on designs for customers in Mexico.


Your Approach to Work:

• Research with agility: You have a strong working knowledge of formative & summative usability research methods, and how they are applied in a fast-moving organization. Experience with field studies, participatory design, heuristic evaluations, and competitive testing is also preferred.

• Actionable Findings: You translate insight into action. You help teams understand customer needs, attitudes, and behaviors through thoughtful & actionable research. Your work informs both strategic and tactical efforts.

• Creative: When you’re presented with a design or business problem, you think of multiple research approaches to help figure out how to make the experience easier and more delightful for our customer – and you’re excited to share the options as well as your recommendation.

• Collaborative: You use your knowledge of the Design process in collaboration with other researchers, designers, content strategists, architects, product managers, and engineers to help transform complex problems into easy-to-use products. You recommend how to best address our research goals & questions so your partners don’t have to.

• Self-motivated: You work without close supervision but you seek out and welcome feedback from senior Design leaders and managers.


Skills & Abilities We Look For:

• You are skilled at moderating live studies and know how to structure un-moderated studies.

• You seek to enhance your work by incorporating research actively seek out research & metrics from other sources to provide comprehensive recommendations that inform the design and business strategy.

• You work with our research partners (site analytics, market research) to synthesize and leverage existing data and coordinate research efforts

• You work quickly and efficiently without sacrificing quality and know how to adapt to the ever-changing priorities of the eCommerce business.

• You stay up-to-date with the latest industry news and developments.

• You contribute to team processes and standards and help establish best practices for research.

• You have strong presentation, communication, and negotiation skills

Client Description:

Why do you want to work through AQUENT?

Working with AQUENT gets you access to some pretty cool things, including:

  • Subsidized (up to 85%) of your health, vision and dental benefits 
  • Access to Fidelity 401(k) and FSA Program
  • Direct deposit for your weekly pay check


Hey! You made it this far and still interested? Great! For immediate consideration please send your resume and portfolio to Rob Young, Digital Solutions Lead - ryoung@aquent.com