Program Manager Non Tech

Vancouver, B.C.
Job Terms:
Start date:
posted by:
Nikki Meletio

Job Description:

Our Global Software client is seeking a Program Manager with experience within large/global organizations. 

Job Description:

Today, msn.com is composed of the homepage and a set of deeper (vertical/ category/ subcategory) level pages across 54 markets. A key part of our consumer engagement across our network comes from consumers interacting with content/ data experiences across these canvases. We are looking for a vendor PM who can help across the following domains 
• Sports 
• Travel 
• Lifestyle 
• Weather 
• Autos 
• News 
• Money 
• Entertainment 
• Video 
• Any new Verticals/ markets added 

You will be responsible for 
- Live site/ operations maintenance 
- Triaging and passing along service issues and working with service teams based in Redmond to resolve 
- Working with FTE  PMs to build release/ rollout plans for features and track across markets with support from IGO and other teams
- Monitoring feedback across our canvases and respond on respective channels, file relevant feature requests with the right teams and bubble up themes we are picking up with the feedback monitoring teams

Desired Skills:

- 3-5 years of experience

-Prior experience in an operations space

-Prior experience operating in areas of the web

-Bachelor's Degree in Engineering highly desired

-Basic Understanding of Software Engineering concepts

-Solid understanding of managing operations/ livesites for high volume public facing consumer websites 

-Outstanding written/verbal communication and interpersonal skills

-Prior experience with process Management