News Product Experience Specialist

Cambridge, MA
Job Terms:
Start date:
posted by:
Ryan Stipes

Job Description:

This Client seeks to give every user the information they need and want to know — from critical news stories to deep interests. 
As a News Product Experience Specialist, focusing on the US and North American region, you help make sure that the product meets and exceeds the audience’s needs and expectations, including quality, relevance, context, and timing. 
You produce informative, accurate, and lively experiences, often at a moment's notice. The role demands discipline, hard work, and quick action. 

In return, you'll receive enormous satisfaction as a contributor to a high-impact team that provides a critically important service to millions of users. This is a 12-month contract position with a possibility of renewal (evaluation to be made at that time). 
Candidate must already be authorized to work in the US for at least 12 months at the time of applying. The role is based in The Client's Cambridge, MA office. They do not pay relocation costs. 


  • Transform stories and topics into meaningful user-facing features 
  • Promote project features, catalog, and content through engaging social media posts 
  • Help maintain a detailed, comprehensive story calendar 
  • Identify new content sources to expand & strengthen the project catalog across multiple genres and regions; contribute to source promotion efforts within the app 
  • Use data-driven analysis to measure the success and impact of our team’s work 
  • Help evolve manual workflows into automated, scalable processes


  • Fluency in English is required; additional language fluency is a significant plus. 
  • B.A./B.S. required; M.A. in Journalism/Communications preferred 
  • 1-3+ years working in a full-time media capacity: reporter, editor, producer, copyeditor, or social media editor 
  • Experience managing a news organization and/or brand’s social media presence 
  • Proficiency with professional grade publishing/design tools, publisher front-ends, and CMS’s 
  • A demonstrated ability to jump into complex workflows and improve them steadily over time 
  • Deadline driven, including a willingness to adapt hours when necessary to cover important events & stories 
  • A rock-solid understanding of ethical questions that surround news distribution


  • Spanish or French language fluency desired. 
  • An obsessive news consumer across all media, including social, legacy media (print & broadcast) as well as online 
  • Mindful of what makes great user experiences, from catchy copy to engaging images, GIFs, & videos 
  • Experience in content or social media marketing 
  • A proven knack for multitasking, communicating with a global team, and maintaining shared tools & resources 
  • An incredible collaborator who takes fast, critical feedback in stride and steadily improves week after week 
  • Passionate about a dozen (or more!) cultural phenomena: favorite bands, authors, niche movie categories, emerging trends, and more. 
  • Adept at switching context from broad, generalist topics to very narrow interests and back again