UX Writer

Mountain View, CA
Job Terms:
Start date:
posted by:
Corey King

Job Description:

Aquent's Client looking for a UX writer to join their team. You will author a wide array of content including design, safety, and integration guidelines for partners, interface text, and other documentation. Above all, you will decipher complex information and communicate it clearly, concisely, and accurately. If you want to help shape the UI experience and relish working with really smart designers, researchers, and product managers, please apply. 

Top 3 Daily Responsibilities:
1. Work as an integral part of the product team, collaborating closely and effectively both with designers and with the extended product team, including other UX writers, managers, engineers, researchers, product management, legal, and marketing. 
2. Write, edit, and coordinate the production of in-product strings and documentation. We're looking for someone to learn the technical, design, and business context, anticipate partner and user issues that may arise, and proactively drive development of documentation. 
3. Plan, research, and write UI text and related copy for a variety of products and features, and ensure that final text is incorporated in the final product. 

Additional Responsibilities:

  • Help users understand the interface by authoring warm welcomes, tutorials, and other forms of user education. 
  • Help develop and promote writing guidelines and standards. 
  • Help coordinate translations, improve writing tools and processes, format documents, and generally lend a hand as needed to produce world-class products. 

Minimum Qualifications:

  • BA/BS degree; or in lieu of degree, 8+years relevant work experience. 
  • Minimum of 6 years of relevant work experience. 
  • Advanced editing, writing, and project management skills for a broad range of audiences, including but not limited to UX writing and longer-form technical or design documentation. 
  • Proven ability to take the initiative and see complex projects through to completion with minimal direction. 
  • Able to manage multiple competing priorities in a fast-paced environment. 
  • Comfortable learning about and discussing technical issues, ranging from engineering details to animation or design minutiae. 
  • Experience with consumer-focused writing for computing platforms. 
  • Ability to work independently 
  • Comfort level with ambiguity 
  • Familiarity with localization practices and issues, including the ability to spot potential translation issues and the kinds of information translators need about a particular string to translate it effectively. 

Nice to Have:

  • Basic knowledge of a few typical design tools like InDesign, Photoshop, Illustrator, or Sketch; for example, for editing text in mocks or preparing screenshots. 
  • Experience developing information architecture for complex documentation sets. 
  • Familiar with HTML, CSS, XML, and related technologies. 
  • Working knowledge of critical business or technical concepts related to a product area, such as in-depth knowledge of legal, marketing, or other factors that impact a product's development; or specialized knowledge of technical issues related to a specific type of UI, such as location or security. 
  • Familiarity with source code management, build systems, and related processes.


  • Writing, UX, Content Strategy


  • Design, Documentation

Client Description:

One thing we know is that this client, as big as it is, is still setting the standard for not only the product they’re turning out, but for the way they conduct business.

Our client is the global leader in technology, with offices in many major cities. As different as those cities are, you can expect that the personality of each office is the same. Commonalities include bringing people together in the physical work space, outlets for creativity (outside work-related exercises), and a setup for brainstorming on the fly, whenever the opportunity strikes.

What they see in your resume, if you’re selected, is your ability to be an autonomous thinker, and a team player; someone focused, and driven to push the envelope who can also let down their guard and have fun with the team while doing it; someone who has the intellectual capacity to challenge even the most innovative thinkers without the hubris that tends to accompany it. No egos here!

Here, everyone is considered a project owner, and expected to give 100%, even when the path forward isn’t necessarily clear.

Work here, and know you’re working with a Forbes #1 rated company.

Work here, and know you’re setting the pace for digital products globally.

Work here, and find the challenge of your career!

And in case you’re afraid you won’t have time for other things, you’ll be able to take advantage of:

  • Fitness center access

  • Discounts on things like dry cleaning and oil changes

  • Free lunches

  • Convenient commuter shuttles