Program Manager

Mountain View, CA
Job Terms:
Start date:
posted by:
Ryan Stipes

Job Description:

This team is a global team that makes sure this complex business scales and runs smoothly. Experts in driving process improvements and consistency, team members are analytical and strategic with a pragmatic sense of getting things done. They lead launch strategic initiatives, develop programs, and set high-level goals that accelerate growth and improve productivity.

Overall Responsibilities:

- Manage & be responsible for promotion campaign set-up and QA in online tool.

- Own tools, systems, and reports for creation and tracking of promotion scope and results

- Work with cross-function & cross-region stakeholders on promotion details

- Identify bugs and tool functionality problems, report them to responsible engineering teams, and track engineering's progress in fixing such issues

- Develop operating manual for promotion operations

- Assist with campaign data reporting for internal and external partners

- Identify and recommend process and tool improvements to improve efficiency of promotion operations

- Assist in providing business requirements to Salesforce Development team

Top 3 Daily Responsibilities:

1) Own promotion campaign set-up and QA in online campaign management tool

2) Work with global sales managers on testing and verifying campaigns

3) Support campaign metrics reporting for internal and external partners


- BS/BA degree (flexible concentration) or 9 years experience without degree

- 5+ years experience being a hands-on project manager managing own work-streams independently

- 3+ years experience building and executing new processes

- Ability to work cross-functions and cross-regions

- Ability to manage to deadlines

- Strong attention to detail

- Proficient with Google Documents, Sheets, Slides

*Manager will need this Program Manager to assist with the data entry of new campaign promotions. This is a non negotiable.

Nice to Have:

- Experience with bug software (Buganizer preferred)

Client Description:

One thing we know is that this client, as big as it is, is still setting the standard for not only the product they’re turning out, but for the way they conduct business.

Our client is the global leader in technology, with offices in many major cities. As different as those cities are, you can expect that the personality of each office is the same. Commonalities include bringing people together in the physical work space, outlets for creativity (outside work-related exercises), and a setup for brainstorming on the fly, whenever the opportunity strikes.

What they see in your resume, if you’re selected, is your ability to be an autonomous thinker, and a team player; someone focused, and driven to push the envelope who can also let down their guard and have fun with the team while doing it; someone who has the intellectual capacity to challenge even the most innovative thinkers without the hubris that tends to accompany it. No egos here!

Here, everyone is considered a project owner, and expected to give 100%, even when the path forward isn’t necessarily clear.

Work here, and know you’re working with a Forbes #1 rated company.

Work here, and know you’re setting the pace for digital products globally.

Work here, and find the challenge of your career!

And in case you’re afraid you won’t have time for other things, you’ll be able to take advantage of:

  • Fitness center access

  • Discounts on things like dry cleaning and oil changes

  • Free lunches

  • Convenient commuter shuttles