UX Researcher

Beaverton, OR
Job Terms:
Start date:
posted by:
Ryan Krivonick

Job Description:

As part of HR Service Innovation, you’ll partner with a multidisciplinary team of experts to design and 
deliver brand-aligned physical and digital experiences for employees worldwide. In this role, 
you’ll build empathy through qualitative employee research, synthesize data into insights, identify 
real-world opportunities, and create artifacts that inspire the HR function to explore and implement 
big ideas to address them. As a great communicator and practitioner of experience design, you’ll 
incorporate these stories into artifacts that galvanize the HR organization. 
You will work closely with the Service Innovation team, HR stakeholders, and employees in testing 
service experiences in a rapid prototyping environment. You’ll also work closely with quantitative 
research partners to create compelling stories that blend our findings with operational and 
transactional data to inform decision making, drive program adoption, and measure success. 
• Partner with teammates to develop, adopt, and adapt service design methodologies that 
produce approachable artifacts and then advocate for their use across the HR function 
• Partner with teammates in planning and executing qualitative research and synthesis 
activities that build empathy for employees, both in and across projects 
• Create design briefs that articulate the opportunities lying the intersection of business 
viability, technical/financial feasibility, and employee desirability 
• Develop and facilitate ideation and prototyping sessions with HR function peers 
• Passion for sport, human potential, and experimentation 
• 3+ years of experience integrating user research into service/product design 
• Degree in Experience Design, Visual Design, Cognitive Science, Anthropology, Information 
Science, or related fields 
• Excellent interpersonal, communication, negotiation, and collaboration skills

Client Description:

This client, named for the Greek goddess of victory, is the world's leading designer, marketer and distributor of athletic footwear, apparel, equipment and accessories.