Creative Technical Writer

San Jose, CA
Job Terms:
Start date:
posted by:
Heather Farrin

Job Description:


  • Works independently to develop online, interactive API guides and references for technical users of APIs, and software-as-a-service applications.
  • Selects, implements, and manages authoring, publishing, and content management tools.
  • Follows Agile best practices to achieve real-time content publishing.
  • Is able to exercise the API, verify request and response syntax, and create or verify code samples. 
  • Design and develop interactive, online API documentation as part of an excellent overall user experience for new Platform web applications.
  • Select and help implement new tools for authoring, publishing, and content management. 

Mandatory Skills:

  • 7+ years technical writing experience for complex enterprise and technical software solutions. 
  • Experience with multiple authoring environments, such as traditional, wiki, HTML, swagger. 
  • Ability to design and develop new content from scratch. 
  • Ability to meet deadlines. 
  • Clear, concise, and grammatically correct writing is essential. Original writing samples required. 

Desired Skills:

  • Light web programming skills strongly preferred. 
  • Technical acumen with online authoring and publishing tools is strongly preferred. 
  • Experience working with Agile methods and tools preferred. 


  • Bachelor's degree in English, Technical Writing, Computer Science, or other applicable technical area. 


  • San Jose or San Diego area preferred.