Program Operations Manager

New York, NY
Job Terms:
Start date:
posted by:
Corey King

Job Description:


Our dynamic crew of community engagement managers, content strategists, product marketers, and event planners are responsible for shaping the program and making it known to those who can benefit most. We seek fellow team members who are as inspired as we are to make a difference.

Role Description:

As a program operations manager, you will have a unique opportunity to build and oversee the logistics, program schedule, and registration processes for the program. This will be a cross-functional and collaborative role, requiring you to stay on top of many operational and programmatic details, while aligning with various internal stakeholders and teams.


- Oversee all logistics, scheduling, and operational aspects of a digital skills training program.

- Work directly with our website marketing team or vendor to build out the registration process on a microsite platform and align with on-site registration & user experience.

- Manage inbound requests from internal and external partners to incorporate potential new content into the program.

- Work effectively across several teams and stakeholders to optimize traffic and audience flow.

- Manage volunteer preparations and engagement.

- Report on key trends and learnings on a regular cadence for ongoing curriculum iterations.



- BA/BS degree (In lieu of degree, 5 years relevant work experience).

- 4+ years experience working in program management, site operations, and cross-functional project management.

- Ability to effectively manage and streamline information across multiple docs and microsites.

- Outstanding organizational, project management, and communication skills.

- Ability to identify, interpret, and prioritize business requests and deliver under tight deadlines.

- Flexible, positive, and cool under pressure and in a fast-paced environment.


Client Description:

One thing we know is that this client, as big as it is, is still setting the standard for not only the product they’re turning out, but for the way they conduct business.

Our client is the global leader in technology, with offices in many major cities. As different as those cities are, you can expect that the personality of each office is the same. Commonalities include bringing people together in the physical work space, outlets for creativity (outside work-related exercises), and a setup for brainstorming on the fly, whenever the opportunity strikes.

What they see in your resume, if you’re selected, is your ability to be an autonomous thinker, and a team player; someone focused, and driven to push the envelope who can also let down their guard and have fun with the team while doing it; someone who has the intellectual capacity to challenge even the most innovative thinkers without the hubris that tends to accompany it. No egos here!

Here, everyone is considered a project owner, and expected to give 100%, even when the path forward isn’t necessarily clear.

Work here, and know you’re working with a Forbes #1 rated company.

Work here, and know you’re setting the pace for digital products globally.

Work here, and find the challenge of your career!

And in case you’re afraid you won’t have time for other things, you’ll be able to take advantage of:

  • Fitness center access

  • Discounts on things like dry cleaning and oil changes

  • Free lunches

  • Convenient commuter shuttles