UX Research Assistant

Mountain View, CA
Job Terms:
Start date:
posted by:
Ryan Stipes

Job Description:

Position Description:

Title: UX Research Assistant

Location: Mountain View, CA


We follow a simple but vital premise in the UX group: 'Focus on the user and all else will follow. We're passionately interested in our users and strive to learn everything we can about their goals and needs, attitudes, and emotions to help define the products and experiences we create. The UX team is a critical driving force behind gathering these insights and then using them to inspire and inform design.

We are a multi-disciplinary team of interaction designers, visual designers, user researchers, copywriters and web developers who collaborate closely with each other and with Engineering and Product Management to create innovative, usable, great-looking products that people love to use.

As a Research Assistant, you'll have the opportunity to support our research activities in developing innovative, user-friendly, best-of-breed products. We are looking for individuals who have excellent communication skills, are diligent, detail-oriented, and can work fairly independently.

Top 3 Daily Responsibilities:

1. Assisting with user testing preparation activities.

2. Conducting user studies, collecting data, and taking notes.

3. Administering questionnaires, surveys, and interviews.

Additional Responsibilities:

* Analyzing and interpreting qualitative data and generating insights.

* Managing, manipulating, and analyzing large quantitative data sets.

* Creating findings and recommendation reports from user studies.

Required Qualifications:

* Master's in Human Factors, Industrial Engineering, Cognitive Science, Experimental Psychology, or similar field emphasizing human performance and behavior.

* 1-3 years of experience and comfort with statistical methods and experimental design is required.

* Demonstrated experience with qualitative and quantitative user research & analysis methods.

Nice to Have's:

* Technical aptitude, strong working ability with large data sets and statistical software packages

* Detail-oriented and ability to work independently on a variety of tasks

* Strong oral and written communication skills

* Can work independently and prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects

Client Description:

One thing we know is that this client, as big as it is, is still setting the standard for not only the product they’re turning out, but for the way they conduct business.

Our client is the global leader in technology, with offices in many major cities. As different as those cities are, you can expect that the personality of each office is the same. Commonalities include bringing people together in the physical work space, outlets for creativity (outside work-related exercises), and a setup for brainstorming on the fly, whenever the opportunity strikes.

What they see in your resume, if you’re selected, is your ability to be an autonomous thinker, and a team player; someone focused, and driven to push the envelope who can also let down their guard and have fun with the team while doing it; someone who has the intellectual capacity to challenge even the most innovative thinkers without the hubris that tends to accompany it. No egos here!

Here, everyone is considered a project owner, and expected to give 100%, even when the path forward isn’t necessarily clear.

Work here, and know you’re working with a Forbes #1 rated company.

Work here, and know you’re setting the pace for digital products globally.

Work here, and find the challenge of your career!

And in case you’re afraid you won’t have time for other things, you’ll be able to take advantage of:

  • Fitness center access

  • Discounts on things like dry cleaning and oil changes

  • Free lunches

  • Convenient commuter shuttles