Web Content Manager / Designer

Bethesda, MD
Job Terms:
Start date:
posted by:
Margie Franco

Job Description:

Aquent has an immediate need for an Web Content Manager/Designer for one of our top tier fortune 500 clients in Bethesda, MD. This is a 4.5 month temporary position with a possibility of extension into 2019. No relocation. This is position reports directly to the Lead Content Manager. This position also contributes specialized knowledge and skill in communications to support the team and business objectives.

The HTML Web Content Manager consults with content providers to design, develop and build the intranet web experiences. Content is published to the company's systems leveraging a content management system (CMS). Strong UX design skills, HTML coding skills, and exceptional customer service skills are imperative.

The HTML Web Content Manager will publish content areas for business owners throughout the company's organization. This position generally works under limited supervision, but within established design and process guidelines, producing and analyzing more complex business information to assist in the decision-making process.

Expected Contributions
•    Consult with customers to understand and document messaging and design requirements
•    Create new or edit existing pages using content management system publishing templates on an as-needed basis.
•    Work collaboratively and productively with peers in the intranet team as well as global content providers and other key resources.
•    Routinely review content and work with content owners to ensure their content is up-to-date and accurate.
•    Work to improve processes; actively seek user and customer feedback.
•    Work on special content projects and other duties as assigned.
•    Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff.
•    Uphold and promote compliance as well as other applicable policy and standards (e.g., Corporate Identity Standards, etc).
•    Assists more senior associates in achieving business results by:
o    utilizing technical knowledge and skills to enhance business processes.
o    establishing priorities for self and, where appropriate, others.
o    allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups.
o    contributing to department/unit budget as appropriate (i.e., input, following guidelines, etc).
•    Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.

Candidate Profile

Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:
•    B.A. or B.S. degree in Communications, Web Design or related field
•    Demonstrable expertise in UX design and best practices
•    UX certification preferred
•    Minimum of two (3) years’ experience in internet/intranet design and content management including design, HTML coding, and web content presentation
•    Very strong HTML skills
•    Relevant experience on a large-scale global intranet using a content management system to load or maintain information on a website
•    Background is design and content development consulting preferred
•    Ability to commercially available HTML products (e.g., Dreamweaver)
•    Web image editing/optimization skills
•    Strong written, verbal and listening skills; effective knowledge of English usage, punctuation and grammar, with an emphasis on writing and editorial skills and formats
•    Excellent interpersonal skills and ability to interact effectively with a large number of internal customers (experience in customer service and/or hotel operations a plus)
•    Independence and ability to manage multiple projects effectively in a fast-paced environment with minimal supervision
•    Experience with a variety of desktop software products, including Microsoft Word, PowerPoint, Excel, and Outlook
•    Exceptional organizational and time management skills
•    Ability to adapt work hours occasionally to support projects