#137747

Content Strategist / Copyeditor

Location:
Seattle, WA
Job Terms:
Temporary
Start date:
10/08/2018
posted by:
Cassandra Beard
Date:
09/07/2018

Job Description:

AQUENT is partnering with a Fortune 200 organization on a Sr. Content Strategist to help shape the company’s interactions with their customers as well as inform the business processes and technical underpinnings for managing and delivering personalized content across multiple touchpoints. You'll also probably spend some time helping our brand team create more authentic and human experiences for our customers.

Why as a Sr. Content Strategist/ Copyeditor would you be interested in this role?

  • Your work will be for a Fortune 30 company that was just reviewed as one of the Top 30 places to work by Forbes.  
  • This will be a highly visible role both internally and externally; delivering content and engagement strategy that interacts directly with consumers all over the world!
  • You will have the opportunity to partner with multiple stakeholders, working in a fast-paced, fun environment.

A typical day in the life of this Content Strategist:

  • Participate in a content ecosystem mapping session to identify our underlying content management and delivery systems, customer touchpoints, and the associated owners, gaps, and overlaps
  • Lead an editorial workflow session to optimize editorial quality and efficiency
  • Conduct SEO keyword research to inform content strategy for single-source/omni channel delivery of educational content
  • Brainstorm with a Conversation Design teammate on how to walk a customer through an investing flow or how to make error messages more human
  • Write and edit content that is ready for build; may publish content using our content management system
  • Co-write a user-testing script for redesigning our mobile deposit flow.

You’ll need to be pretty dang good at wearing these hats:

  • Customer Advocate: You’ll dig into who our customers are and what language they use, then ensure our products speak their language
  • Writer: You’ll build trustworthy relationships with customers by making “simplicity and humanity” core facets of our product content
  • Editor: You’ll cut or change what doesn’t help audiences find, understand, and choose our solutions
  • UX Designer: You’ll establish a cohesive conversation with users, both within and across our many digital experiences
  • Researcher: You’ll test your content on real customers, iterate until it’s clear as a blue sky, then see it rolled out to millions of people
  • Data Scientist: You’ll use data to drive your messaging decisions and support/dispel your
  •  

Experience necessary to be considered:

  • User engagement content writing and editing; developmental copyediting preferred
  • SEO Keyword Research: able to use Google Adwords or other analytical tools to better understand what drives customers
  • Experience working on product teams in a collaborative environment
  • Understands Backend Content Strategy

Aquent:

About AQUENT:

Working with AQUENT gets you access to some pretty cool things, including:

Subsidized health and dental benefits

Access to Fidelity 401(k) and FSA Program

Direct deposit for your weekly paycheck

Access to free online courses via AQUENT’s Gymnasium and Lynda.com to develop your skills

We reward for referrals! Who do you know? http://aquent.us/rewards/

Client Description:

This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends - whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.

Our Talent are working with “best-in-class” global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.

Working here:

  • You’ll be pushed to bring thoughtful creative and marketing ideas to the table

  • You’ll be collaborating in an Agile environment to deliver purposeful projects

  • You’ll be working with a global brand - meeting customers where they live by leveraging AI, ML and VR

Requirements:

About AQUENT:

Working with AQUENT gets you access to some pretty cool things, including:

Subsidized health and dental benefits

Access to Fidelity 401(k) and FSA Program

Direct deposit for your weekly paycheck

Access to free online courses via AQUENT’s Gymnasium and Lynda.com to develop your skills

We reward for referrals! Who do you know? http://aquent.us/rewards/