Digital Content Operations Coordinator

Indianapolis, IN or Mason, OH
Job Terms:
Start date:
posted by:
Robert Ustruck

Job Description:

Our Healthcare client is hiring for a Digital Content Operations Coordinator.  They will be responsible for assisting the Digital Content Managers with day to day management and trafficking of content workflow. Primary duties to include, but are not limited to: Processes lights-on content maintenance requests (tickets). Enters content into WCS. Assists Content Admins and Content Managers with content-related tasks and projects as needed.

Responsible for assisting the Digital Marketing Project Managers with day to day development of email and sms executions. Primary duties to include, but are not limited to: Develops email and sms campaigns in Salesforce Marketing Cloud.

These are additional job responsibilities that we would like to include: 
• Expertise in Salesforce Marketing Cloud coding, including AMPscripting. SMC certification preferred. 
• Waterfall and Agile workflow experience, strong emphasis with agile understanding and knowledge. Agile Certification a huge plus. 
• Ability to understand, adapt, and create a UI/UX that compliments Anthem brand standards. 
• Strong delegation and interdepartmental negotiation skills. 
• Strong developer language knowledge, including HTML, Javascript, and MSQL 

• Delegate and clear understanding of intake process

• Migrating to content builder program

• Work with multiple ops point of contact



- BA/BS degree

- 0-1 year of experience; or any combination of education and experience, which would provide an equivalent background. 

- Email campaigns will be complex such as drip campaigns

- Java scripting and HTML languages are a must

- Understanding and strategic on emails (click rate, for example)

- Design, aesthetic, development background

- Nice to have: Digital Content Sales force marketing cloud experience/Sales force marketing cloud certified, Understand business needs of campaign, Very fluent with obtaining various information across the board, Agile & Waterfall knowledge,  

Additional Job Description Details 
Position to sit in Mason, OH or Indianapolis, IN

Client Description:

As a Fortune 50 company, our client has been the recipient of numerous awards and accolades, including being distinguished as one of Working Mother magazine’s "100 Best Places to Work" and one of Fortune magazine’s "America’s Most Admired Companies" among health insurers. Our client is also a 2017 Diversity Inc. magazine Top 50 Company for Diversity. 

When joining a team at our client, you have the exceptional opportunity to do innovative work where every person counts and all perspectives matter.  

What we have heard from talent who work there and why they love it:

- Opportunities to work with innovative digital solutions and initiatives

- A strong focus on diversity and inclusion in the workplace

- A strong probability for temp-to-perm conversion (1 in 3 of our talent convert!)

- Our client invests in their contractors and treats them like their own employees, setting them up for success from the start 


Digital Content Ops Coordinator - WLPTJP00034512 - Benjamin Rangel