Digital Copywriter / Technical Writer

Bridgewater, NJ
Job Terms:
Start date:
posted by:
Gerald Garrison

Job Description:

Strong financial services company looking for strong Internet Copywriter/Technical Writer! Please see details below and apply with resume!

We're looking for a strong Internet Copywriter/Technical Writer to create customer-focused copy for our service platforms. This position requires someone with expert knowledge of web writing best practices, experience writing customer-facing instructional copy, ADA/508 compliance and familiarity with quality assurance testing. Ideal candidate will be prepared to meet tight deadlines in a fast-paced environment. 

Principal Responsibilities: 

1. Familiarity with following Brand guidelines and standards, tone of voice guidelines and translating them in customer-centric web communications and instructional messaging for our service platforms. 

2. Quality assurance tests new web pages to ensure correct copy is implemented; work closely with IT and testing teams to meet tight testing deadlines. 

3. Work closely with Content Strategy team to develop copy that is in brand voice and on message. 

4. Work with compliance and legal departments to ensure copy is approved for use within deadlines. 

Job Requirements: 

1. Highly motivated, consumer-focused, goal-oriented, collaborative, strong communicator and team player. 

2. Minimum 5 years’ experience writing consumer-facing website content. Some of this experience should be self-service content. 

3. Understanding of transactional systems and the ability to create customer-centric messaging. 

4. Ability to make financial services/insurance copy understandable and approachable. 

5. Ability to write copy for ADA Compliance Level AA 

6. Understand usability and customer experience concepts and methodologies a plus. 

7. Ability to manage multiple priorities and thrive in a dynamic, fast-paced environment. 

8. Financial services background a plus. 

Skills: ADA/508 Compliance requirements 

Client Description:

WORKING WITH AQUENT: long-term assignments with Aquent gets you access to some pretty cool things:
- You're paid weekly
- Subsidized health (including term life and LTD) and dental benefits after your first four weeks of work (averaging at least 20 hrs/wk)
- Access to Fidelity 401(k)
- Access to FSA Program
- Direct deposit for your pay check
- Access to our Talent Rewards Program (we reward for referrals!)
- Access to free online courses via Aquent's Gymnasium, to help you develop your skills: http://gymnasium.aquent.com/
- Access to free online courses via Lynda.com
- Aquent support: your Aquent Agent checks in with you during the course of your contract to make sure you're happy and progressing according to your expectations (we're also there to be looking for new opportunities for you when you're close to wrapping up)