UX Writer - eComm & In - Store

San Francisco
Job Terms:
Start date:
posted by:
Lindsay DesRochers

Job Description:


A Fortune 500 Fashion Company is looking for UX Writer to join their team!  As a UX Writer, you’ll will be writing for customer- and associate-facing features, documentation, customer communications as well as maintaining existing user interface copy. You’ll collaborate with the UX Creative Director to leverage and enhance our copy style guide as needed. You’ll primarily work alongside Designers to create consistent, usable and accessible experiences. In addition, you’ll team up with Product Managers and Engineers to ensure a successful product for our business, our associates and our customers. 

Key Responsibilities: 

● Write copy for all UX projects; translating complicated concepts into blissfully jargon-free copy that makes sense to humans (not computers) 
● Understand the goals of our customers and store employees, varying use cases, business requirements, technical constraints, and be able to work effectively within these project parameters 
● Employ empathy to everything you touch and every interaction in your day to day 
● Work with stakeholders on a daily basis to ensure ideas are expressed appropriately 
● Contribute to our design system, providing logic and rules for a variety of use cases, as well as helping to evolve our cross-brand voice and tone as needed 
● Be self-directed and mature enough to know when to present updates, challenges or blockers the Creative Director in a regular and timely manner 

Client Description:

A major Fashion Retailer, but you will be employed by AQUENT. Working with AQUENT gives you access to some pretty cool things: You're paid weekly with the option for direct deposit Subsidized Health/Vision/Dental (including term life and LTD) benefits after your first four weeks of work (averaging at least 20 hrs/wk) Access to Fidelity 401(k) Access to the Flexible Spending Account Program (pre-tax payment toward commuter passes, etc.) Talent Rewards Program (we pay cash for referrals!) Free online courses via Aquent's Gymnasium to help you develop your skills: http://gymnasium.aquent.com/ Free online courses via Lynda.com Aquent Support: your Aquent Agent checks in with you during the course of your contract to make sure you're happy and progressing according to your expectations (We're also there to be looking for new opportunities for you when you're close to wrapping up)


● 5+ years’ experience writing for interactive products 
● BA/BS degree in Communications, Linguistics, Library Science, English or related field 
● Hands-on experience with a UX Design team focused on retail and efficiency applications (Point of Sale, for instance) 
● A deep understanding of UX and how copy and design support each other n 
● Experience with style guides and templates – Design System experience is a plus 
● A critical thinker with a keen eye for detail; expert at spotting problem areas and optimizing text