#132606

Content Editor

Location:
BELLEVUE, WA
Job Terms:
Temporary
Salary:
DOE
Start date:
05/21/2018
posted by:
Samantha McHale
Date:
05/08/2018

Job Description:

CONTENT EDITOR

START DATE: ASAP

CONTRACT: 6 MONTHS

LOCATION: BELLEVUE, WA

PAY:  DOE

** A FORTUNE 500 TRAVEL COMPANY IS LOOKING FOR AN EXCEPTIONAL CONTENT EDITOR! **

 

JOB DESCRIPTION:

  • Write, edit, and load content, while adhering to in-house style guidelines.
  • Inspires customers to book by enhancing higher-revenue properties with more descriptive and creative text.
  • Address update requests, clarifying details when necessary; and make comprehensive changes to reflect consistent information across the description.
  • Create the optimum guest experience and reduce guest-service issues by writing promotions and room rate plans, and carefully determining appropriateness of offers and the need for additional details.
  • Provide excellent customer service by responding in a timely, professional manner upon completion of content requests; and explaining why all or part of the request could not be fulfilled, when necessary.
  • Based on strict adherence to guidelines, determine acceptance of content submitted by suppliers and moderate, as appropriate.
  • Proactively help to improve processes, implement projects, create documentation, and incorporate perspective to ensure a comprehensive job is done.
  • Cross-train by working on writing and/or editing creative content and loading of rates.
  • Assist in meeting overarching content goals by handling other writing, editing, and project tasks, as assigned.

 

MUST HAVE:

•          Energetic self-starter with a proven track record to get up to speed quickly

•          5+ years of experience creating and managing desktop and mobile content experiences for the end-user, and on a global scale

•          E-commerce experience preferred

•          5+ years of experience working in a content management system

•          Advanced HTML, Excel, Word, and Web publishing knowledge

•          Content Project Management experience

•          Excellent written and oral communication skills

•          Skills to gather and clarify requirements, define content scope

•          Ability to deal with ambiguity and scope/requirements change within a fast-paced, Agile environment

•          Ability to work independently and collaboratively across teams and departments, with minimal supervision

•          Ability to follow strict processes, multi-task, and juggle competing priorities, while delivering content on tight timelines

•          Ability to synthesize complex processes into simple and engaging customer-facing language

•          Skills to solicit and manage feedback from a wide variety of internal and external stakeholders

•          Detail-oriented; data- and deadline-driven

•          Experience with website analytics tools and reporting

•          Degree in technical communication, English, or writing/editing preferred

•          E-commerce experience preferred

Client Description:

WE WELCOME REFERRALS! CHECK OUT OUR REFERRAL POLICY HERE: $$$$ http://aquent.com/rewards/


WORKING WITH AQUENT

Freelancing long-term with Aquent gets you access to some pretty cool things:

- You're paid weekly

- Subsidized health (including term life and LTD) and dental benefits after your first four weeks of work (averaging at least 20 hrs/wk)

- Access to Fidelity 401(k)

- Access to FSA Program (pre-tax payment toward Bart passes, etc.)

- Direct deposit for your paycheck

- Access to our Talent Rewards Program (we reward for referrals!)

- Access to free online courses via Aquent's Gymnasium, to help you develop your skills: http://gymnasium.aquent.com/

- Access to free online courses via Lynda.com

- Aquent support: your Aquent Agent checks in with you during the course of your contract to make sure you're happy and progressing according to your expectations (we're also there to be looking for new opportunities for you when you're close to wrapping up)