Digital Content Producer (Agile)

Job Terms:
Start date:
posted by:
Haley Smith

Job Description:


The Digital Content Producer is responsible for completing content entry in Adobe Experience Manager as part of a Sprint Cycle. The Producer will be assigned to several Scrum Teams which will follow the Agile methodology. 

The producer is responsible for ensuring each request is completed by utilizing the producer work plan and is executed at the highest level of quality, and efficiency. The producer must maintain a detailed understanding of the needs of the assigned group from the business and technical perspective. This person will assess customer impacts, create solutions and ensure coordination and communication of impacts to key stakeholders. 

Digital Content Producer will be responsible for ensuring work is completed within the SLAs, and when delays occur, they are documented and communicated to the requestor. 

This role will be responsible for managing content through content management tool, cross team interactions and project managing content requirements for all of the websites supported within the group. 


Client Description:

The Digital Services team strives to provide consistent, integrated Internet applications that are intuitive, dependable and easy to use for all customers. Our online sites are among the top ranked in the industry. We support public and secure Internet sites (across devices) for all company lines of business, including: Auto Lending, Business Banking, Card Services, Commercial Banking, Education Finance, Home Lending, Investing, Private Bank, Private Client Services, Retail and Treasury. We have more than 400 professionals located in US and India, including senior business strategists, developers, infrastructure and architecture specialists, information architects, usability professionals, interactive designers, editors, producers and other project support and operations staff. 


Desired qualifications are as follows: 
• 4 – 6 years of related experience is required 
• Bachelor's degree or equivalent experience is required 
• Excellent verbal and written communications skills with all levels, and types of groups 
• Experience or Working knowledge of Content Management Tools. Experience in Adobe CQ5 will be preferred. 
• Exposure to Agile methodology. 
• Proficient in reading, writing and speaking in Spanish is desirable 
• Good understanding of inter-organizational dynamics 
• Relies on experience and judgment to plan and accomplish goals 
• Experience with the Internet and/or Internet-related technologies 
• Strong knowledge of HTML 
• Proficient in reading, writing and speaking in Spanish is desirable 
• Excellent multitasking ability to work on multiple projects at the same time and facilitates meetings 
• Strong analytical, problem solving, decision-making and leadership skills are essential 
• Works under minimum direction and uses independent judgment in decision-making 
• Presentation/facilitation skills desirable 
• Must work well in a geographically dispersed team environment