UX Copywriter

Northbrook, IL
Job Terms:
posted by:
Christena Peterson

Job Description:

Aquent is currently sourcing for a Senior UX Copywriter courtesy of one of our secure and successful clients local to the Northbrook, IL market area. The ideal candidate will have a creative edge that keeps them continuously seeking unique ways to capture the attention of new audiences. You will be the dedicated resource responsible for writing clear, concise user-interface text for products and act as a subject matter expert for UX writing. This is a 3 month contract.


  • Write transactional and instructional copy, such as user directions, error messages, tooltips, FAQs, forms and buttons. The copy you will be writing is not marketing oriented. 
  • Serve as an integral member of the enterprise digital content team. This includes collaborating with other writers and content strategist to maintain and modify editorial and brand standards. 
  • Become an essential part of the user experience team responsible for the PBM digital experience. This includes researchers, interaction designers and visual designers, and covers our client
  • Collaborate with product managers, project managers, IT, QA, marketing, analytics and other stakeholders to understand business goals 
  • Write emails, texts, push notifications, voice recordings and other outbound transactional messaging. 
  • Write, rewrite or edit copy for minor fixes and updates as well as client-specific customizations 
  • Ensure timely, accurate delivery of copy and copy documentation. You are your own proof-reader. 


Client Description:

Soft Skills Needed:

  • Team player with the strong ability to collaborate and bring new ideas to the current team
  • Extremely organized and deadline-driven
  • ​Strong proofreading, editing and copy-writing skills
  • ​Detail-oriented and ability to work within tight deadlines


  • Bachelor’s degree in English, Communication, Journalism, Marketing, Business Writing or similar 
  • 4+ years digital writing experience, preferably in pharmacy or healthcare-related fields, preferably in a large corporation 
  • Proven ability to write transactional and instructional copy, such as user directions, error messages, tooltips, FAQs, forms and buttons. The copy you will be writing is not marketing oriented. 
  • Experience tailoring copy to required grade levels 
  • Knowledge of AP Style, ability to self-edit and/or experience as a copy editor 
  • Ability to collaborate with large multidisciplinary internal and external teams, especially with information architects /user experience designers.. Experience working with and understanding wireframes. 
  • Must be flexible and patient, as well as a critical thinker and problem solver. Must be capable of taking initiative, prioritizing projects and working independently. Experience as a team lead or point person on a team is preferred. 
  • Experience in obtaining input and feedback from multiple internal and external stakeholders while ensuring that copy ultimately meets the needs of the user. You must be empathetic and serve as the voice of our customers. 
  • Must have experience with content management systems; knowledge of Joomla is a plus.  
  • 2-3 writing samples