Global Finance Support Center specialist

Austin, TX
Job Terms:
Start date:
posted by:
Jennie Brandon

Job Description:

Global Finance Support Center specialist:
- Handling questions via email and telephone addressing vendor setup, tax forms and banking, and payment related issues, as well as policy, procedure, system access, and tool usage questions. Reporting/escalating issues through the appropriate channels.
- This position requires experience using a user support tool, categorization of issues, managing a queue, reallocating tickets, excellent problem solving skills, ability to navigate through ambiguous issues, ability to work quickly with great accuracy, passion for constant improvement, and commitment to exceptional customer service.

Additional Details:
-SAP experience in Accounts Payable preferred
-Obsession with customer service
-Pro-active individual who is detail-oriented, accurate, and well-organized
-Ability to meet deadlines and to manage multiple priorities

Client Description:

Aquent's client is a leader in consumer electronics and one of the greatest, most innovative, world-changing companies ever created! Singlehandedly credited with creating some of the most impactful products of this generation.

WORKING WITH AQUENT: long-term assignments with Aquent gets you access to some pretty cool things:
- You're paid weekly
- Subsidized health (including term life and LTD) and dental benefits after your first four weeks of work (averaging at least 20 hrs/wk)
- Access to Fidelity 401(k)
- Access to FSA Program
- Direct deposit for your pay check
- Access to our Talent Rewards Program (we reward for referrals!)
- Access to free online courses via Aquent's Gymnasium, to help you develop your skills: http://gymnasium.aquent.com/
- Access to free online courses via Lynda.com
- Aquent support: your Aquent Agent checks in with you during the course of your contract to make sure you're happy and progressing according to your expectations (we're also there to be looking for new opportunities for you when you're close to wrapping up)





***Background check is required for this position.***

***Please ensure full legal name is noted on resume along with a portfolio link if applicable.***