Jr. Community Manager

San Jose, CA
Job Terms:
Start date:
posted by:
Luisiana Cruz

Job Description:

" Support day-to-day community management of social channels such as Facebook, Twitter, LinkedIn, Instagram, Youtube, and other new emerging social platforms 
" Plan and balance social media programs and content that is engaging to the audience and drives business objectives - 'selling' 
" Maximize the use of Spredfast, social media management tool which includes social listening, campaign planning and posting 
" Handle posting approved assets and copy across social channels 
" Grow the brand's online presence in the communities by engaging with customers and driving conversations on social media 
" Maintain the tone/voice across social channels 
" Support the strategic development of social media programs at scale that engage current and new customers 
" Manage social media analytics to quantify and qualify effectiveness of social media content and campaigns 
" Identify community insights and spot trends to inform content strategy and recommendations 
" Act as a key knowledge source for cross functional teams including corporate communications, talent acquisition and technology teams to provide social media advice and support their needs; while working closely with the core social media and marketing team in order to build a strong and unified brand image