Content Writer

Redmond, WA
Job Terms:
posted by:
Zoe Mote

Job Description:



  • Work with internal and external partner teams to plan and develop content together
  • Arrange content reviews with necessary stakeholders to make a final version ready for publishing
  • Add, edit and publish created content using content publishing system and verify that all final content is showing correctly in the proper publishing channel
  • Work with localization team to hand off final content for localization as scheduled and publish localized contents in the content publishing system
  • Support overall content development process from planning to content publishing


Day to Day

  • 30% engage with engineers and feature team and writing the story
  • 20% reviewing content that is created internally
  • 30% manage content in content publishing system (Compass tool) – entering final content to make it ready for localization, work with local edition team, upload content
  • 20% follow up and meetings with engineers to create stories



  • 5+ year of content creation and management experience
  • 3+ years writing to non-tech customers from a technical perspective
  • Content publishing management experience – (i.e. Compass)
  • Experience engaging with engineers
  • Ability to oversee and complete small and large content production tasks with clear deadlines and deliverables
  • Collaborative, organized, detail-minded, efficient, flexible and capable of partnering across teams and stakeholders to manage and track content cycle
  • Exhibits a desire and passion for our customers
  • Ability to pitch and land new approaches and ideas
  • Excellent communication skills (written, oral, and interpersonal)
  • Ability to deal with ambiguity and to identify, assess, and solve problems quickly and frequently
  • Broader understanding of content publishing
  • Experience in publishing and managing media contents via Social Media like YouTube and Facebook