Our client a TOP integrated Health care company is looking for a IT Technical writer with 10+ years of experience.
Bachelor's Degree required
• IT technical writer translating IT Service and IT application offerings into Operational procedures.
• These individuals should understand ITIL and Transition Processes as well as Word, Excel and drive for success.
Top 3-5 Daily Responsibilities:
1. Research assigned work document information about Project or Program goals into spreadsheet format
2. Determine Operational Tasks, Roles and Responsibilities in a standard format
3. Work with Systems Matter Experts and Development teams to document operational duties into a standard format
Top 3-5 Required Skills:
1. ITIL Design/Transition and Operations methodologies with a background in IT Operations
2. MS Excel and Word Templates
3. Ability to follow a defined process and drive teams to complete operational documentation
4. IT technical writing and diagram generation
1. Project management
1. Drives for results
2. Strong Organizational skills
3. Strong communications ability