Product Marketing Business Operations Program Manager

Menlo Park, CA
Job Terms:
posted by:
Annie Lucia

Job Description:

The strategy and planning (SPA) team within the product marketing organization is looking for a Business Operations Program Manager to support the day-to-day, horizontal operations of key groups within the product marketing organization (PMMs). This person would work closely with the PMM Leads, SPA Captains and the SPA team to drive key RTB activities including planning, reporting and process improvements.


  • Operational Management Oversight:
    • Organization and prioritization of team needs for XFN partner enablement
    • Assist with report outs and MLT updates
    • Drive semi-annual strategic planning activities
    • Lead consolidation and insights for launch/campaign performance
  • Budgeting
    • Quarterly forecasts
    • SOX compliance / ATFs
    • Monthly accruals
    • Invoice tracking
  • Headcount tracking
  • Launch operations
    • Launch Cal management
    • ATC
  • Planning
    • Main POC for submissions
    • Goals & metrics
  • Prioritization and planning with key internal partners (ie Research, Decision Science)
  • Team growth & connection
    • Pulse POC 
    • Knowledge management & best practice sharing
    • Help manage content for team meetings and offsites
  • Strategic partnership (when possible)
    • Competitive intelligence
    • Create strategy decks


  • Insights and analysis for forecast to spend, marketing performance and operational effectiveness
  • Ability to analyze processes and identify areas for improvement and optimization
  • Analytical mindset and high attention to detail
  • Proficient in PowerPoint with ability to synthesize insights into storytelling
  • Exceptional communication skills, both written and oral
  • Exceptional interpersonal and teamwork skills
  • Self-starter who thrives in ambiguous situations
  • Ability to work both collaboratively and autonomously, move fast and show quick impact
  • Product marketing or consumer marketing experience preferred
  • Familiarity with social media industry preferred


  • Bachelor's Degree
  • Preferred experience in a tech environment (one or more of the following)
    • Product Marketing
    • Marketing operations
    • Business management consulting

Client Description:

This TOP social media company headquartered in Menlo Park, CA was built to help people connect and share. Over the last decade their tools have played a critical part in changing how people around the world communicate with one another. With over two billion people using the service and more than fifty offices around the globe, a career at this company offers countless ways to make an impact in a fast growing organization.

This social media leader is looking for Product Marketing Business Operations Program Manager for a 3-month assignment as part of a pilot project. There is a potential to extend based on performance and success of pilot.


***Please ensure full legal name is noted on resume along with a portfolio link, if applicable.***

***Background check is required for this position.***