The Project Manager, Content & Consumer Engagement, is well versed in managing multiple
projects for an in-house brand, with knowledge of consumer and product marketing. In this role,
the Project Manager, Content & Consumer Engagement acts as the day-to- day project
management lead for the Creative department’s portfolio of content-related projects, including
digital, print, content, education, social, and PR. In collaboration with our stakeholders and
project management office, you drive projects to successful on-time conclusions within budget
Responsibilities and Duties
o Work closely with program manager to plan and develop scope, deliverables,
required resources, work plan, budget, and timing for new initiatives; responsible
for creating and maintaining comprehensive project documentation.
o Identify key dependencies needed from cross-functional teams and external
o Work with program manager to identify risks and opportunities across multiple
projects within the department.
Monitoring, Evaluating, and Reporting:
o Drive aspects of the governance process including monitoring and reporting out
project progress, major issues/risks requiring escalation, and enforcing project
o Issue project agendas before meetings to ensure goals and objectives are met at
o Work with project coordinators to distribute meeting notes, decisions, and action
items in a timely manner.
o Monitor and manage scope by ensuring any changes are documented,
prioritized, approved and reported to all business teams and stakeholders; must
be able to help stakeholders quantify scope changes in terms of budget, time,
and resource implications.
o Manage resource allocation (creative/copy and external agency teams) to ensure
deliverable specifications are met and delivered on time.
o Conduct weekly project status reviews with Production, Creative, and Marketing
teams to align all stakeholders on priorities and schedule.
o Develop and manage budget for projects and be accountable for delivering
against established business goals/objectives.
o Evaluate the root cause of deviations from the plan; report and resolve escalated
business issues and remove productivity barriers.
o Conduct post-project reviews with all stakeholders to analyze project successes
and opportunities for improvements.
Process Improvement & Leadership
Recommend changes to existing program/project management approach and related
Champion internal systems for higher productivity and working.
Financial and Administrative
Manage cross-project dependencies, prioritizing and coordinating shared resources with
other project managers.
Monitor all internal and external costs for assigned projects to ensure they are within the
overall budget plan.
Review WIPs and final billing reports.
Provide monthly project spend to program manager for finance budget meetings.
Bachelor’s Degree in Project Management, Marketing, Advertising, or Equivalent
Experience in integrated marketing preferred
PMI Certification and familiarity with Agile Methodologies (or certification) preferred
Minimum of 4 years’ experience in project management for an in-house creative team or
Well versed in executing a portfolio of campaigns across multiple platforms
Great project management abilities with self-starter attitude
Self-motivated and willing to expand knowledge
Experience working with internal and external teams to develop and negotiate project
scopes and budgets
Ability to self-manage while managing assigned teams and projects under tight
Proficiency in Microsoft Office is required; MS Project and/or other project management
Excellent interpersonal and communication skills and the ability to work with colleagues
at various levels.