Vendor Scheduling Associate

Richfield, MN
Job Terms:
posted by:
Lauren Rosner

Job Description:

Aquent's Fortune 50 client is looking for a Vendor Scheduling Associate to work a short-term assignment (through end of 2017) with strong potential to extend or turn permanent, on-location for 40 hours/week in Richfield, MN.


  • Performs data entry, data maintenance, and data analysis support to the Supply Chain organization.
  • Collects data, synthesizes it, and produces reports to make decisions.
  • Coordinates the data collection and reporting activities within specific departments.
  • Individual tasks will vary based on operational department in which employee is assigned.
  • From a customer service perspective, resource will work with vendors, internal partners, and carriers. 
  • Will be creating scheduling for SOAP (Special Order Appliance Process) Appointment Creation
  • Carrier Preclear Reporting—validating carrier orders 
  • Vendor Access Requests/Password Reset 

​What will a normal day look like?

  • 70% customer service (45% is via email and 25% is phone calls with vendors/carriers and warehouses) 
  • 30% data entry work 


  • Must have 2-5 years of experience in a customer service role 
  • Preferably have someone with Supply Chain knowledge 
  • Must be computer savvy/can quickly learn a new system and can work independently. 
  • Proficient/intermediate level of all Microsoft Office programs 
  • Must have MS Access experience 
  • MS Excel— Knowledge of V-Lookups would help 
  • Excellent customer service 
  • Written and oral communication skills