Project / Program Lead

Los Angeles
Job Terms:
posted by:
Jennifer Torrens

Job Description:

Large Media and Entertainment company is seeking a Project Lead to join their Retention Marketing team. This is a 6-month contract to start with the possibility of extension. The Project Lead will support that execution of a multi-year program that meets the Retention business objectives. This position will be responsible for gathering and documenting requirements, conducting business processes, maintaining a budget and working with cross functional groups (ie. Sales, Operations, Call Centers, Communications, Business Analytics, Finance, Legal, etc) to identify solutions and enhancements in support of the retention programs. 


  • Understand, gather, document and effectively communicate program requirements and processes to cross functional partners and ensure that solutions meet the program needs and objectives. 
  • Developing and maintaining key project documentation (Project plans, agenda/notes, action items lists, business rules/requirements) 
  • Use effective time and project schedule management to consistently meet deadlines 
  • Facilitate meetings and proactively work action items and ensure that issues are brought to resolution 
  • Work collaboratively with all levels of management and provide ongoing status or business projects 
  • Track budget to ensure that program does not go over budget 
  • Track, analyze and communicate key retention metrics 


  • Bachelor's Degree with 3-5 years of experience in Program/Project Management required 
  • Strong problem solving and analytical skills, including a qualitative and quantitative skill set 
  • Ability to effectively operate within diverse and cross-functional groups 
  • Proficiency with MS Office (Excel, Word, PowerPoint) 
  • Excellent communication skills, including working effectively with business and technical managers

Client Description:

Why Aquent?

  • Highly competitive salaries: commensurate with experience
  • Insurance: Excellent medical benefits with premiums largely subsidized by Aquent
  • 401k Plan