Technical Writer

Clovis, CA
Job Terms:
posted by:
Michelle Yelverton

Job Description:

One of our valued clients is seeking a Technical Writer for a long term role in Clovis, CA.

The Technical Writer will generate documentation related to the installation, configuration, and maintenance of video security and surveillance products. 

Main Responsibilities: 
• Write user and technical documentation for process automation products, including user guides for technical audiences, online help, Release Notes, and Product Specifications. 
• Work independently on a project basis, interacting with developers, testers, project managers, support staff, and other SMEs. 
• Conduct interviews with various technical subject matter experts to gather information. 
• Research and translate technical information into user-oriented information for non-technical and technical audiences. 
• Publish user documentation in a variety of online and printed formats. 

Required Skills / Experience: 
• Minimum of 3 years of related experience. 
• Experience authoring technical publications for highly technical and complex products. 
• Experience working with complex network products, video delivery products, and/or software for technical audiences is preferred. 
• Must have experience with Structured FrameMaker (DITA). 
• Experience with other tools used in this environment, including Acrobat Professional, Adobe Creative Suite, Word, Excel, DITA, SVN, JIRA is helpful. 
• Must have experience collaborating with other users in a content management system. 
• Experience working on a dispersed, multi-cultural team helpful. 
• Experience writing in an agile development environment is a plus. 

The successful applicant will be competent in a broad range of technical skills be able to work as part of a team, and participate in review meetings. Candidates for this position are capable of working efficiently, effectively, and with minimal supervision. 

Recommended Experience: 
• Degree in Computer Science, English, Technical Writing or related subject. 
• Demonstrate strong individual writing skills and understand fundamental content management/organization principles. 
• Ability to learn quickly and on-the-fly. 
• Experience working in a technical and engineering-based company preferred. 
• Able to work alone to produce accurate and on-time deliverables with the minimum of supervision. 
• Continuous self-improvement and maintenance of skills through training.