Marketing Associate

Weehawken, NJ
Job Terms:
posted by:
Alicia Capobianco

Job Description:


Our large financial services client located in Weehawken, NJ is looking for a Marketing Associate for a fulltime, onsite, 6 month contract position. 

This role is a Marketing customer service professional - responsible for providing timely resolution for all inbound advisor inquires via phone and e-mail support. The marketing services support associate collaborates with team leads and other in-house marketing teams to provide insights and feedback based on advisor inquiries to inform best practices. 

Associate will be responsible for supporting advisors with their brand presence via various marketing tools: Advisor Marketing Central, LinkedIn for Advisors, FA Website, and Presentation Builder. 
Individual will assist advisors and their staff on how best to leverage social media channels, create a strong brand presence online and effectively leverage the various marketing tools available to strengthen client and prospect relationship. Associate will gain digital communication insights to guide advisors to social and digital best practices. 

Along with phone support, Associate will be the SME on our website offering we have for advisors. This includes supporting the publishing of updated advisor websites, and being the subject matter expertise in answering questions regarding our Online Branding (FA Website and LinkedIn for Advisors) offerings. 

Key Responsibilities 
•Troubleshoot and resolve marketing inquiries/problems from advisors via marketing phone lines and e-mail communication. Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems 
•Work with advisors to discuss needs related to social media, develop practical usage guidelines, identify best practices, and act as a first contact for compliance-related questions 
•Capture and share field feedback to inform the development of best practices and delivery of relevant, results driven marketing tools. Help identify trends regarding usage, impact, provide insight to identify improvement opportunities. Help improve our organizations offerings by thoughtful analysis of open/re-occurring issues, client needs and general feedback. 
•Partner with marketing associates to help with the service aspect of their role including any project information, order status, etc. for custom order inquires 
•Evolve knowledge of marketing platforms, business and industry by participating in educational/ training sessions 
•Support the development of internal processes to improve team's efficiencies

Client Description:

Freelancing long-term with Aquent gets you access to some pretty cool things:

- You're paid weekly

- Subsidized health and dental benefits after your first four weeks of work (averaging at least 20 hrs/wk)

- Access to Fidelity 401(k)

- Access to FSA Program (pre-tax payment toward bus or train passes, etc.)

- Direct deposit for your paycheck

- Access to our Talent Rewards Program (we reward for referrals!)

- Access to free online courses via Aquent's Gymnasium, to help you develop your skills: http://gymnasium.aquent.com/

- Access to free online courses via Lynda.com

- Aquent support: your Aquent Agent checks in with you during the course of your contract to make sure you're happy and progressing according to your expectations (we're also there to be looking for new opportunities for you when you're close to wrapping up)


Background Check required