UI / UX Writer / Technical Writer

Pasadena or Pleasanton
Job Terms:
$45 hr DOE
posted by:
Debra Powell

Job Description:

UX/Web Content Writer 

Top Daily Responsibilities:
1. Actively participate in team planning and project definition meetings 
2. Partner with other User Experience and Design teams on developing content that reflects best marriage of user business needs 
3. Create UX/UI content and editorial deliverables that are on brand and meet accessibility/legal/regulatory requirements as provided 
4. Content entry into a content management system 
5. Manage own tasks and project deliverables 

Skills a Top Candidate Should Have:
1. 3 years’ experience creating content for various media (Web desktop, mobile, email, etc.), recognizing the requirements of each format 
2. A balance of productive independence on own workload as well as effective support of coworkers and collaboration with other project teammates and disciplines (Typical number of team members is 5–10.) 
3. Quality copy craftsmanship that effectively incorporates user, business, technical, brand, legal, accessibility, and UX/UI digital industry standards, practices, and requirements as provided 
4. Technical writing skills for converting complicated processes into clear, logical, and simple directions for non-technical users 
5. Intermediate use of Microsoft Office business tools, particularly Word 

Desired Skills:
1. Familiarity with Mac, SharePoint, and CMS systems 
2. A basic understanding of responsive Web design 
3. Familiarity with the creation of marketing content 

Create and edit content that aligns with the Brand for both desktop & mobile under the direction of senior staff. Projects may also require any or all of the following: ability to devise page-level content strategy; participation on scrum/agile teams; entry of content into a CMS; ability to contribute effectively to interactions with UX designers, project managers, agile product owners, and CMS architects and content entry specialists. 

• Ability to create Web content solutions that support business requirements based on user needs and goals 
• Ability to apply company brand both in terms of tone and usages, as detailed in the Web brand guidelines 
• A basic understanding of user experience methodologies and Web development agile/scrum practices 
• Ability to present content concepts to project partners and coworkers, particularly articulating rationale and supporting user research behind content proposals 
• Ability to support the content effort on multiple projects, including tracking own timelines and tasks and following various identified processes 
• Effective participation on cross-functional teams, adhering to functional and business requirements and producing project deliverables on deadline 

Supports a multidisciplinary team of about 5-9 people on about 2-3 major projects at a time. Creates artifacts documenting editorial content that includes directions for developers and content entry specialists and meets accessibility/legal/regulatory requirements provided. Often work independently, but at times under the direction of senior UX contributors, UX producers, and agile product owners.