Client Communications Manager

Hartford County, CT
Job Terms:
W2, Hourly, Depends on Experience
posted by:
Blythe Churchill-Joell

Job Description:

We are seeking an experienced Marketing Communications consultant to join our Fortune 500 client’s busy Client Communications team.  The opportunity is to work as a “Client Communications Manager” for a 3-month employee leave coverage. Strong client relations and communications skills are needed in managing accounts and coordinating with Account Directors. This position will be client-facing and will require consultants to assess client needs, write creative briefs and bring customer focused attention to detail. The Client Communications Manager understands how to drive communications plans that support the client's goal to promote employee health and wellness benefits.

Key Responsibilities

  • Day-to-day client relations (internal/external)
  • Perform all budget estimates and manage actual vs. proposed budget
  • Continuously monitor client accounts and promote new opportunities
  • Act as marketing expert/consultant to client accounts
  • Craft and manage client communications plan(s) in a thoughtful, collaborative, creative and measurable way
  • Set the strategy, direction and ultimately, The Plan in motion with internal stakeholders
  • Execute flawlessly on client employee engagement plan(s)
  • Proactively troubleshoot and adjust plans as needed
  • Develop and recommend ways to streamline communications; at the client level and internally within our team

Client Description:

Our client is a Fortune 500 company. Benefits Aquent talent are eligible for a generous health-and-wellness package. Our plan includes: Medical Insurance Aquent offers access to comprehensive In and Out of Network plans, with contributions toward monthly premiums and often with eligibility within two months of starting work. Retirement Savings Plan Aquent offers a 401(k) plan, managed by a leader in the retirement field, with immediate vesting. Other features:

  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Professional training
  • Discounts and Perks


Desired Qualifications

  • A 4-year degree preferred or equivalent professional experience (benefits communications experience a plus)
  • Experience analyzing market trends, developing and successfully implementing new communications strategies that help achieve business objectives (B2B and B2C)
  • Organized and skilled in project management. Must balance high priority, long-term projects with short-term, immediate deadlines
  • Proven ability to generate ideas that effectively leverage limited marketing funds
  • Excellent communication and presentation skills

Desired Attributes

  • Strong interpersonal skills
  • PC Proficient
  • Experience in MS Office Suite
  • Fast, Creative thinker/problem solver
  • Team player
  • Ability to work in fast-paced, highly-matrixed environment
  • Highly motivated
  • Attention to detail

Accepted candidates will be required to pass a drug test and background check prior to start