UX Research Assistant

Job Terms:
up to $42.90/hour
posted by:
Ryan Stipes

Job Description:

Overall Responsibilities:
The key responsibilities of the UX Research Assistant will be to support UX Research for the Cloud UX Insights team in close collaboration with other UX, Product and Engineering roles. The role will involve user research planning, customer-facing research execution, data evaluation and communication of key user insights and product opportunities. You will be required to utilize a variety of UX methodologies across a number of complex and technical product areas.

-Execute usability studies either in UX labs or remotely, analyze data and create reports
-Identify, evaluate and define end-user workflows for key user tasks, needs
-Assist with user testing preparation activities
-Design and conduct in-lab user research studies (usability and customer interviews)
-Perform usability inspections (heuristic evaluations or cognitive walkthroughs)
-Create findings and recommendation reports from user studies
-Create highlight videos/screenshots

Top Responsibilities:
-Analyze and interpret both qualitative and quantitative data
-Administer questionnaires, surveys, and interviews
-Work closely with research, design and product management to understand needs for research and develop detailed research plans

Required Skills:
-M.A./M.S. in Human Factors, Cognitive Psychology, HCI/Computer Science, or other field emphasizing human behavior, research or related program
-2+ years of relevant work/academic experience, including experience integrating user research into design and product development lifecycle
-Proficiency with several user research methodologies (quantitative and qualitative) and strong analytic skills
-Demonstration of a strong understanding and application of user experience design principles and best practices
-Strong understanding of strengths and shortcomings of different research methods
-Excellent interpersonal, communication, and collaboration skills
-Can work independently and prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects
-Ability to meet deadlines and deliver high-quality work on schedule
-Eager to develop professionally

Nice to Have:
-Technical aptitude and familiarity with the API and developer space
-Experience/interest in developing user journey workflows
-Familiarity with basic graphic and video editing tools preferred
-Detail-oriented and ability to work independently on a variety of tasks
-Strong oral and written communication skills
-Previous work creating screeners and research plans for external recruiters is a plus
-Knowledge in interface design and ability to collaborate with different stakeholder teams such as Eng and PM
-Leadership, communication and organizational skills                                                                           

Client Description:

Aquent's client is an American multinational technology company specializing in Internet-related services and products.




***Background check is required for this position.***

***Please ensure FULL LEGAL NAME is noted on resume along with a PORTFOLIO LINK if applicable.***

***Assignment could start earlier if right candidate is identified.***