Training Coordinator / Instructional Designer

San Diego, CA
Job Terms:
Hourly + Benefits
posted by:
Stacey Martin

Job Description:

Our healthcare client has an immediate need for a contract Training Coordinator/ Instructional Designer in San Diego, CA. This role will require up to 50% travel/remote work. The ideal candidate will also be local to San Diego, CA.  Client will require drug and background screening.

This is a 6 month contract, could possibly go until the end of the year. If so, candidate must be open to working holidays in November and December.

Daily Responsibilities:

1.         Collaborate with team members (including union staff) and leadership on a regular and consistent basis.

2.         Analyze, plan, schedule, and coordinate internal and vendor training classes to completion.

3.         Project manage vendor training classes to completion.

4.         Facilitate collaboration activities within and outside of the immediate training team for the implementation and evaluation of internal and vendor project training sessions.

5.         Conduct research to support teams, customers, and vendors training requirements and scope.

6.         Mitigate and remediate training risks and issues.

7.         Develop training materials and deliver training classes as needed.

8.         Create training evaluations and evaluation results reports on a regular basis.


Skills a Top Candidate Should Have:

1.         Technical skills in MS Office Suite (including Excel, Visio, Project) proficiency (On a scale of 1 – 5; rate oneself a 3 or above); Web Ex, MS Outlook, Skype, SnagIt, Adobe Standard (for publishing and file maintenance); MS SharePoint

2.         Telephony infrastructure and/or telecommunications background

3.         Call Center/Contact Center experience

4.         Training coordination/organization/scheduling

5.         Critical thinking and problem solving skills to perform analysis and determine recommendations that support solutions

6.         Training project management

7.         Proficiency using the complete ADDIE and/or SAM model

8.         Training evaluation development and distribution   


Desired Skills:

1.         Training Coordination

2.         Training Project Management

3.         Training Delivery

4.         Instructional Design

5.         Ability to work in an office and remotely alternatively

6.         Training metrics data collection and reporting

7.         Great observation skills

8.         Personal accountability and a drive for results


Soft Skills:

1.         Attention to detail

2.         Organized

3.         Structured

4.         Excellent written and verbal communications

5.         Ability to influence positive outcomes

6.         Team building acumen

7.         Emotional Intelligence

8.         Awareness of personality traits and communications style to adjust as necessary


Other Notes:

1.         3 years minimum experience required

2.         Prefer AA/AS degree, but HS Diploma/GED required. (Would prefer candidate with Degree (AA/AS/BA/BS), but open to candidates without a degree if they have equivalent experience and have all the qualifications requested in req. If no degree, must have 4 additional years of experience (7 minimum years’ experience required).

** Must be local to San Diego, CA [please input city/commute in supplier notes].


This is a 6 month contract, could possibly go until the end of the year. If so, candidate must be open to working holidays in November and December.