Web Operations Analyst

Atlanta, GA
Job Terms:
posted by:
Lauren Rosner

Job Description:

Aquent's Fortune 50 client is looking for a Web Operations Analyst to work a 1 year contract, with a strong possibility of going perm, on-location for 40 hours/week, in Atlanta, GA.

This individual will be a more junior-level part of the Brand Analyst Web Operations Team. The Brand Analyst Web Operations team is responsible for supporting the day-to-day requests that arise as part of ongoing optimizations to the Client's eCommerce website.


  • Supporting the Brand Advocate team by intaking and managing day-to-day requests via Zendesk
  • Managing requests such as basic execution, troubleshooting/onboarding reporting, and data (imagery, documents, specifications) audits
  • Troubleshooting errors (such as: why is this image broken?)


  • Strong internship experience or 1-2 years relevant experience
  • Biggest factor is someone who is  inquisitive, problem-solving mindset and be passionate about process improvement
  • Detail-oriented 
  • Experience in a digital operations problem-solving role is a plus
  • Experience in eCommerce, data management, process analysis and improvement is a plus
  • Ability to handle and prioritize multiple tasks
  • Strong decision making and problem solving skills