Customer Experience Data Analyst

Kissimmee, FL
Job Terms:
posted by:
Audra Kemmerling

Job Description:

  • This is a 6 month temporary assignment with potential to extend
  • Local candidates only please
  • Must have proof of eligibility to work in the US

    This role will assist the CEP Data Managers with foundational tasks supporting various initiatives and platforms such as Personalization, Data Management, and Data Quality. The ideal candidate must be a quick learner and independent thinker who is able to apply previous experience in a data analyst role to our multi-faceted data environment. He/she should possess a desire to learn new tools and ability to provide immediate value.


  • Provide support to the CEP Data Management team by building a strong understanding of the CE data landscape.
  • Support efforts in variable configuration, testing, and sustainment within the NICE CEa tool.
  • Understand, analyze and act on data within our Teradata database environment in order to support needs for data and insight from internal and external partners.
  • Create and update documentation as necessary.
  • Basic querying of data within the NICE CEa environment to answer business questions.

  • Client Description:

    Why Aquent?

  • Free Self Pace Training
  • Opportunities in some of the Top Fortune 500 Companies in the area
  • Health, Dental, Vision & 401k Benefits
  • Excellent Referral Bonus Program

  • Requirements:

    Basic Qualifications

  • Experience working as a data analyst.
  • Demonstrated experience working in a relational database environment.
  • Prior Marketing experience a must, Database Marketing/CRM experience a plus.
  • Demonstrated ability to investigate, analyze, and verify data.
  • Proficient in SQL programming language.
  • Ability to learn new tools and technology through self-study and limited hands on guidance.
  • Capacity to translate business needs into technical requirements.
  • Demonstrated strong written, verbal communication and interpersonal skills.

    Preferred Qualifications

  • Experience with NICE CEa desirable
  • Functional Tableau experience a plus