{"id":15907,"date":"2024-09-15T20:43:51","date_gmt":"2024-09-16T01:43:51","guid":{"rendered":"https:\/\/aquent.com\/?p=15907"},"modified":"2024-09-15T20:43:51","modified_gmt":"2024-09-16T01:43:51","slug":"advanced-use-cases-of-gen-ai-to-transform-cx","status":"publish","type":"post","link":"https:\/\/aquent.com\/en-au\/blog\/advanced-use-cases-of-gen-ai-to-transform-cx","title":{"rendered":"Advanced Use Cases Of Gen AI To Transform CX"},"content":{"rendered":"<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<?xml encoding=\"UTF-8\"><html><body><p class=\"wp-block-paragraph \">We&rsquo;ve already witnessed how fast Gen AI is transforming the world around us&mdash;offering exciting opportunities for organisations to transform their CX and employee experiences.<\/p>\n<\/body><\/html>\n\n\n<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<?xml encoding=\"UTF-8\"><html><body><p class=\"wp-block-paragraph \">Due to incredible feedback and popular demand, we are excited to present a follow-up Digitalks webinar. We've brought back our expert speakers, <a href=\"https:\/\/www.linkedin.com\/in\/jsnrss\/\" target=\"_blank\" rel=\"noopener\" title=\"Jason Ross on Linkedin\">Jason Ross<\/a> and <a href=\"https:\/\/www.linkedin.com\/in\/timoneill\/\" title=\"Tim O'Neill LinkedIn\">Tim O&rsquo;Neill<\/a>, founders of <a href=\"https:\/\/www.timeundertension.ai\/\" target=\"_blank\" rel=\"noopener\" title=\"Tim O'Neill LinkedIn\">Time Under Tension<\/a>, Australia&rsquo;s first generative AI experience agency, to dive deeper into this cutting-edge technology.<\/p>\n<\/body><\/html>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/youtu.be\/8wyp0usk4y0\" title=\"Digitalks webinar on YouTube\">Listen in<\/a> on Aquent Australia's on-demand Digitalks webinar \u201c<em>Advanced Use Cases of Gen AI to Transform CX<\/em>\u201d:<\/h3>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Digitalks: Advanced Uses of Gen AI to Transform CX\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/8wyp0usk4y0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<?xml encoding=\"UTF-8\"><html><body><p class=\"wp-block-paragraph \">This is a more advanced webinar that shows participants the art of the possible with the latest Gen AI tools, and how your organisation can put this into practice to turbo-charge your employee experience and innovate with your customer experiences.<\/p>\n<\/body><\/html>\n\n\n<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<?xml encoding=\"UTF-8\"><html><body><p class=\"wp-block-paragraph \">Jason and Tim also demonstrate plenty of use cases to inspire you.<\/p>\n<\/body><\/html>\n\n\n<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<?xml encoding=\"UTF-8\"><html><body><p class=\"wp-block-paragraph \"><strong>In this 1-hour webinar, they covered:<\/strong><\/p>\n<\/body><\/html>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What has changed since their last Digitalks webinar<\/li>\n\n\n\n<li>Advanced customer experience uses<\/li>\n\n\n\n<li>Advanced employee experience uses<\/li>\n\n\n\n<li>What the future holds<\/li>\n<\/ul>\n\n\n<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<?xml encoding=\"UTF-8\"><html><body><p class=\"wp-block-paragraph \">Get ready to transform your organisation's customer experience through the use of Gen AI technologies.<\/p>\n<\/body><\/html>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Did you miss their first <a href=\"https:\/\/aquent.com\/en-au\/blog\/how-to-use-the-amazing-power-of-gen-ai-to-transform-cx\" title=\"How to use the amazing power of gen ai to transform cx webinar\">Digitalks webinar<\/a>? You can watch and listen below:<\/h3>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Digitalks: How to use the amazing power of Gen AI to transform CX\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/AgzBpgFk-4M?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Listen to Aquent Australia's Digitalks webinar: \u201cAdvanced Use Cases of Gen AI to Transform CX\u201d presented by Jason Ross &#038; Tim O'Neill from Time Under 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