{"id":13807,"date":"2020-07-02T00:00:00","date_gmt":"2020-07-02T05:00:00","guid":{"rendered":"https:\/\/aquent.com\/news\/algorithmic-bias-in-the-gig-economy"},"modified":"2026-08-05T10:00:52","modified_gmt":"2026-08-05T15:00:52","slug":"algorithmic-bias-in-the-gig-economy","status":"publish","type":"news","link":"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy","title":{"rendered":"\u201cAlgorithmic bias\u201d in the gig economy"},"content":{"rendered":"\n\n    <div class=\"sprout-container\" id=\"block_eaa3cc8173ef572d2a154c5eb08930a8\">\n        <iframe class=\"sprout-embed\" sproutvideo-player\" src=\"https:\/\/videos.sproutvideo.com\/embed\/799cd8b51c14eec0f0\/2839d2daf1e6735f\" frameborder=\"0\" allowfullscreen referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>\n    <\/div><!-- #block_eaa3cc8173ef572d2a154c5eb08930a8 -->\n\n\n    \n<blockquote class=\"blockquote\" id=\"block_f173fa6d00ba42c0895fc44555f6ec58\">\n    <div><span><\/span><\/div>\n    <p>\u201cThe system perpetuates racism.\u201d<\/p>\n    <cite class=\"blockquote__attribution\">\n                    <span class=\"blockquote__name\">JOHN CHUANG, AQUENT CEO<\/span>\n                    <\/cite>\n<\/blockquote><!-- #block_f173fa6d00ba42c0895fc44555f6ec58 -->\n\n\n<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<?xml encoding=\"UTF-8\"><html><body><p class=\"wp-block-paragraph \">&ldquo;The way you get opportunity at a gig economy company is through ratings,&rdquo; says Aquent CEO John Chuang, &ldquo;but often the raters are biased.&rdquo; He says the companies should look for patterns among raters and work to eliminate conscious or unconscious bias. As a result, making it more equitable for their gig employees.<\/p>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>It's time the companies take steps to change.<\/p>\n","protected":false},"featured_media":13286,"template":"","meta":{"_acf_changed":false,"_lmt_disableupdate":"","_lmt_disable":""},"class_list":["post-13807","news","type-news","status-publish","has-post-thumbnail","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"It\u2019s time the companies take steps to change.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Aquent\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"\u201cAlgorithmic bias\u201d in the gig economy | Aquent\" \/>\n\t\t<meta property=\"og:description\" content=\"It\u2019s time the companies take steps to change.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/aquent.com\/wp-content\/uploads\/2023\/01\/aquent-default-image.jpg\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/aquent.com\/wp-content\/uploads\/2023\/01\/aquent-default-image.jpg\" \/>\n\t\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t\t<meta property=\"og:image:height\" content=\"669\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2020-07-02T05:00:00+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-08-05T15:00:52+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/aquent\/\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:site\" content=\"@Aquent\" \/>\n\t\t<meta name=\"twitter:title\" content=\"\u201cAlgorithmic bias\u201d in the gig economy | Aquent\" \/>\n\t\t<meta name=\"twitter:description\" content=\"It\u2019s time the companies take steps to change.\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/aquent.com\/wp-content\/uploads\/2023\/01\/aquent-default-image.jpg\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/news\\\/algorithmic-bias-in-the-gig-economy#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/aquent.com\\\/en-au\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/news#listItem\",\"name\":\"News\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/news#listItem\",\"position\":2,\"name\":\"News\",\"item\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/news\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/news\\\/algorithmic-bias-in-the-gig-economy#listItem\",\"name\":\"\\u201cAlgorithmic bias\\u201d in the gig economy\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/news\\\/algorithmic-bias-in-the-gig-economy#listItem\",\"position\":3,\"name\":\"\\u201cAlgorithmic bias\\u201d in the gig economy\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/news#listItem\",\"name\":\"News\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/#organization\",\"name\":\"Aquent\",\"url\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/\",\"telephone\":\"+16175355000\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/aquent.com\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/aquent-logo.png\",\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/news\\\/algorithmic-bias-in-the-gig-economy\\\/#organizationLogo\",\"width\":152,\"height\":22},\"image\":{\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/news\\\/algorithmic-bias-in-the-gig-economy\\\/#organizationLogo\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/aquent\\\/\",\"https:\\\/\\\/twitter.com\\\/Aquent\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/aquent\"]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/news\\\/algorithmic-bias-in-the-gig-economy#webpage\",\"url\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/news\\\/algorithmic-bias-in-the-gig-economy\",\"name\":\"\\u201cAlgorithmic bias\\u201d in the gig economy | Aquent\",\"description\":\"It\\u2019s time the companies take steps to change.\",\"inLanguage\":\"en-AU\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/news\\\/algorithmic-bias-in-the-gig-economy#breadcrumblist\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/aquent.com\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/yahoo-finance-logo-2019.svg\",\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/news\\\/algorithmic-bias-in-the-gig-economy\\\/#mainImage\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/news\\\/algorithmic-bias-in-the-gig-economy#mainImage\"},\"datePublished\":\"2020-07-02T00:00:00-05:00\",\"dateModified\":\"2026-08-05T10:00:52-05:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/#website\",\"url\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/\",\"name\":\"Aquent\",\"inLanguage\":\"en-AU\",\"publisher\":{\"@id\":\"https:\\\/\\\/aquent.com\\\/en-au\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>\u201cAlgorithmic bias\u201d in the gig economy | Aquent<\/title>\n\n","aioseo_head_json":{"title":"\u201cAlgorithmic bias\u201d in the gig economy | Aquent","description":"It\u2019s time the companies take steps to change.","canonical_url":"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/aquent.com\/en-au#listItem","position":1,"name":"Home","item":"https:\/\/aquent.com\/en-au","nextItem":{"@type":"ListItem","@id":"https:\/\/aquent.com\/en-au\/news#listItem","name":"News"}},{"@type":"ListItem","@id":"https:\/\/aquent.com\/en-au\/news#listItem","position":2,"name":"News","item":"https:\/\/aquent.com\/en-au\/news","nextItem":{"@type":"ListItem","@id":"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy#listItem","name":"\u201cAlgorithmic bias\u201d in the gig economy"},"previousItem":{"@type":"ListItem","@id":"https:\/\/aquent.com\/en-au#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy#listItem","position":3,"name":"\u201cAlgorithmic bias\u201d in the gig economy","previousItem":{"@type":"ListItem","@id":"https:\/\/aquent.com\/en-au\/news#listItem","name":"News"}}]},{"@type":"Organization","@id":"https:\/\/aquent.com\/en-au\/#organization","name":"Aquent","url":"https:\/\/aquent.com\/en-au\/","telephone":"+16175355000","logo":{"@type":"ImageObject","url":"https:\/\/aquent.com\/wp-content\/uploads\/2023\/01\/aquent-logo.png","@id":"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy\/#organizationLogo","width":152,"height":22},"image":{"@id":"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy\/#organizationLogo"},"sameAs":["https:\/\/www.facebook.com\/aquent\/","https:\/\/twitter.com\/Aquent","https:\/\/www.linkedin.com\/company\/aquent"]},{"@type":"WebPage","@id":"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy#webpage","url":"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy","name":"\u201cAlgorithmic bias\u201d in the gig economy | Aquent","description":"It\u2019s time the companies take steps to change.","inLanguage":"en-AU","isPartOf":{"@id":"https:\/\/aquent.com\/en-au\/#website"},"breadcrumb":{"@id":"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy#breadcrumblist"},"image":{"@type":"ImageObject","url":"https:\/\/aquent.com\/wp-content\/uploads\/2023\/01\/yahoo-finance-logo-2019.svg","@id":"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy\/#mainImage"},"primaryImageOfPage":{"@id":"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy#mainImage"},"datePublished":"2020-07-02T00:00:00-05:00","dateModified":"2026-08-05T10:00:52-05:00"},{"@type":"WebSite","@id":"https:\/\/aquent.com\/en-au\/#website","url":"https:\/\/aquent.com\/en-au\/","name":"Aquent","inLanguage":"en-AU","publisher":{"@id":"https:\/\/aquent.com\/en-au\/#organization"}}]},"og:locale":"en_US","og:site_name":"Aquent","og:type":"article","og:title":"\u201cAlgorithmic bias\u201d in the gig economy | Aquent","og:description":"It\u2019s time the companies take steps to change.","og:url":"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy","og:image":"https:\/\/aquent.com\/wp-content\/uploads\/2023\/01\/aquent-default-image.jpg","og:image:secure_url":"https:\/\/aquent.com\/wp-content\/uploads\/2023\/01\/aquent-default-image.jpg","og:image:width":1200,"og:image:height":669,"article:published_time":"2020-07-02T05:00:00+00:00","article:modified_time":"2026-08-05T15:00:52+00:00","article:publisher":"https:\/\/www.facebook.com\/aquent\/","twitter:card":"summary_large_image","twitter:site":"@Aquent","twitter:title":"\u201cAlgorithmic bias\u201d in the gig economy | Aquent","twitter:description":"It\u2019s time the companies take steps to change.","twitter:image":"https:\/\/aquent.com\/wp-content\/uploads\/2023\/01\/aquent-default-image.jpg"},"aioseo_meta_data":{"post_id":"13807","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"seo_analyzer_scan_date":"2026-08-06 01:32:57","breadcrumb_settings":null,"limit_modified_date":0,"open_ai":null,"ai":null,"created":"2026-08-05 15:00:52","updated":"2026-08-06 06:49:59"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/aquent.com\/en-au\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/aquent.com\/en-au\/news\" title=\"News\">News<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\u201cAlgorithmic bias\u201d in the gig economy\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/aquent.com\/en-au"},{"label":"News","link":"https:\/\/aquent.com\/en-au\/news"},{"label":"\u201cAlgorithmic bias\u201d in the gig economy","link":"https:\/\/aquent.com\/en-au\/news\/algorithmic-bias-in-the-gig-economy"}],"_links":{"self":[{"href":"https:\/\/aquent.com\/en-au\/wp-json\/wp\/v2\/news\/13807","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aquent.com\/en-au\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/aquent.com\/en-au\/wp-json\/wp\/v2\/types\/news"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aquent.com\/en-au\/wp-json\/wp\/v2\/media\/13286"}],"wp:attachment":[{"href":"https:\/\/aquent.com\/en-au\/wp-json\/wp\/v2\/media?parent=13807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}