How we’re supporting our clients and employees as we navigate forward.
Working apart, but together.
The pandemic has caused a major shift in everyone's lives. Luckily, we were prepared and able to adapt. One of the most important ways to ensure that our employees and clients stay safe was by supporting, enabling, and furthering remote work.
Prior to COVID, nearly one-third of our employees were already working remotely. We knew how to coordinate teams dispersed across the country and keep work moving without disruption. Because of that experience, we have shifted seamlessly to a workforce that is 100% remote. As we head into the end of 2020, the number of remote jobs is up 192%. To find your next great remote role, please visit our opportunities page.
The safety and security of our employees and clients continue to be top of mind. That is why all interviews are done through video chat. If employees are working on sensitive client deliverables, we also are able to provide equipment that meets the most stringent security requirements.
Investing more because it matters more than ever.
For many organizations, a pandemic, social injustice, and a tumultuous economic climate would mean that it is time to pull back. We do not think that way. In times of crisis, we believe that it is critical to invest in our most important asset—our people. Over the last nine months, we have rolled out the following new programs:
Paid sick leave for hourly talent in all 50 U.S. states and Canada: In this global public health crisis, we want to make sure our employees never have to choose between their health and a paycheck. That’s why we became the first workforce services company to offer this benefit in all U.S. states and Canadian provinces that lack paid sick leave laws.
A three-pronged social justice initiative: In a year that has seen social justice come to a head, we introduced a three-pronged approach to addressing it within Aquent and our community, including educating staff on these important issues, ensuring they have time to vote in each election, and raising more than $100,000 for the NAACP Legal Defense and Educational Fund, Inc.
The ACE Program: We helped clients take advantage of the FICA deferrals provision in the CARES Act for their Aquent talent. This program provides a FICA deferral payment to clients that doesn’t need to be repaid until 2021 and 2022. We believe that if we don’t have to pay the FICA taxes on talent, clients should not have to pay it either, especially now.
Holiday for the Holidays: We know this has been a hard year. The holidays seem like an afterthought, but we want to make sure that our employees and staff know how much we appreciate the work they do. Thanks to the relationships with our clients, employees enrolled in our healthcare plans will get a one-time, two-week break on healthcare premium deductions from their paychecks for the weeks of November 25 and December 2.
Making tomorrow more certain.
This is an uncertain time, but we are committed to providing continuity to our clients and stability to our employees. We will continue to invest in our hourly employees and staff, from providing innovative benefits to supporting new ways of working. As our clients find their own paths forward, we will be there with them, partnering to help shape the future of their contingent workforce.
If there is anything we can do to help, please reach out to your Aquent contact.
How we’ve helped clients through the pandemic.
As Walgreens’ exclusive partner in Puerto Rico to fight COVID, we filled nursing roles fast.
Walgreens needed nurses to help administer COVID-19 vaccinations at their locations in Puerto Rico. As their only supplier with resources to serve the island, we placed 48 roles in just two weeks, making residents there a lot safer.
The pandemic called for dramatic action. CVS called on Scout for immediate help.
With no time to waste, CVS needed nurses and pharmacists to administer the COVID-19 vaccine in communities nationwide. Scout delivered results. In just 8 weeks over 250 roles were filled with the potential to make millions safer.
Studios helps AIG maintain its voice as a global trade leader during COVID-19.
When COVID-19 forced AIG to cancel its global trade events, our Studios team took on the challenge of producing the AIG Global Trade Series 2020, a ten-episode, “NPR” quality, podcast on the impact of the pandemic and geopolitics on global trade.
Helping T. Rowe Price guide investors through the uncertainty of the COVID-19 crisis.
During the COVID-19 crisis, uncertainty racked the financial markets. We helped T. Rowe Price answer investors’ calls for guidance and unbiased information by helping them develop communications that reaffirmed their role as a trusted advisor.
DEV6 helps FCA keep customers safe, on and off the road, during the COVID-19 crisis.
In response to social distancing guidelines during the COVID-19 crisis, we quickly updated FCA’s (Fiat Chrysler Automobiles) wiADVISOR app so customers could check-in and authorize service work without getting close to a representative.
Helping Toyota quickly switch gears during the COVID-19 crisis.
Toyota’s TILT Lab is usually focused on innovative automobile component manufacturing. During the COVID-19 crisis, our creative talent documented the lab’s efforts to produce plastic face shields for medical professionals on the front lines.
Alerting Capital One’s clients to an increased risk of fraud during the COVID-19 crisis.
During a crisis like COVID-19, scammers are eager to take advantage of the public’s fears. Knowing this, Capital One enlisted our communications talent to rapidly craft messaging that warned their clients to be on high alert for potential fraud.
New York Life gives its clients confidence in a crisis. We do the same for New York Life.
New York Life has earned its clients’ trust by being there for them when they need it most. As the COVID-19 crisis grew exponentially, our experienced talent quickly created digital communications that informed and assured New York Life’s clients.