One aspect of customer service that should be on every website is the Help Text. And it should be easy to understand and to use. I’ve tried the Help section on a certain search engine and found myself ready to toss my laptop off the balcony and into oncoming traffic because the help prompts locked me into a never-ending loop of “not quite what I was looking for”. To make things worse, they didn’t offer an easy way to contact them with queries; everything had to go through their click-button, automated help system.
An Aquent representative will be in touch with you shortly to learn more about how we can help.
You can also call us during regular business hours at 617-535-5000 and we'll be happy to help.
In the meantime, stay connected with us via:
We're sorry, but we could not send your message. Please try submitting the form again.