"As professionals across design and marketing disciplines, our candidates tend to have fairly high standards," said Randy Ricker, Director of Customer Experience at Aquent. “We're excited about this award and proud to represent such a diverse group of professionals."
Staffing firms competing to make the Best of Staffing list underwent a rigorous candidate survey process followed by careful analysis of responses to determine satisfaction levels. Aquent received satisfaction ratings of 9 or 10 out of 10 from 64% percent of their talent, significantly higher than the industry’s average of 48 percent. Best of Staffing participants secured a place on the list by earning a Net Promoter ScoreÒ that was at least double the national staffing industry benchmark for talent satisfaction.
“Right now, not many companies are hiring full-time employees, but staffing firms continue to put more people on assignment each week. This is a time when those firms who are focused on delivering great service to their talent should be recognized and applauded in times like these in times like these,” said Eric Gregg, Founder & CEO of Inavero. “Inavero’s Best of Staffing program presents an opportunity for staffing firms to differentiate themselves from the rest of the industry, recognizes excellence, and also provides invaluable information about how to continue to meet and exceed expectations of the talent they place on assignment.
Aquent is the global marketing and design staffing company. Aquent specializes in staffing traditional marketing and design as well as the emerging fields of digital marketing and design. With offices in 15 countries, Aquent has customers that include two-thirds of the Fortune 500 and 90 of the Fortune 100 companies. At Aquent, agents are organized into specialized practice areas with a track record of great service, including more than 600 clients who have worked with us for more than 10 years. For more information on Aquent or to contact a specialized agent, log on to www.aquent.com.
About Inavero, Inc.
Inavero designs and manages satisfaction surveys for a global list of clients in more than 15 countries. Inavero’s proprietary technology platform gathers and reports staffing firm client and talent satisfaction information through online surveys. Inavero’s team analyzes satisfaction feedback from more than 300,000 staffing firm clients and talent each year, and serves at the American Staffing Association’s exclusive research partner. The firm’s surveys protect more than $4.3 billion in staffing firm annual revenue. Visit Inavero on the Web at: www.inavero.com
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld